Business rules are the systems and processes that assist in governing how we all utilise the healthLearn system

Click HERE to view the business rules

If you are interested in developing a new course, you can submit an online request. 

To locate the online request form - If you type the word request into the healthLearn search box - or click HERE

The content creation toolkit outlines how content is developed and maintained in the healthLearn LMS

What is a toolkit?

A toolkit (or style manual) is a formal set of standards used for the writing, structure and layout of courses and content on healthLearn.The purpose of this toolkit is to provide uniformity in layout and style in formatting a course. 

When constructing a course, or building content in healthLearn, it is important to ensure that your work aligns to the healthLearn style guide, so that users of your course can locate essential information easily, and that all areas of your course are familiar and easier to use.

The information is presented in three sections.

1.  E-Learning approval process  (how to start the process to get your course online)
2. Content Development (how to develop online learning)  
3. Making it live (how to get course set up and live on a course/programme page)
4. Face to face E Learning Approval 

Click HERE to view the course content toolkit

Courses have a strict naming convention

(Main topic) (Sub topic) (Other descriptor)

This means that a course would be named as follows

Blood Administration – An Introduction (instead of “an introduction to blood administration”)

Cannulation – Peripheral Insertion Workshop (instead of “workshop to insert a peripheral cannula”)

Course Codes

To assist with organising and searching for specific courses, we have adopted the following course code naming convention.

(Main Course Location – 2 letters) (Course primary sub-type – 2 letters) (Numerical Code – 3 numbers)

e.g.

For the course called Mental Health Rapid Assessment Framework which is run in the West Coast

WC = West Coast/Te Tai o Poutini, MH = Mental Health – WCMH101

Code Index

Regions

NA = National

RG = Regional/Te Waipounamu

BP = Bay of Plenty

CA = Canterbury/Waitaha

NM = Nelson Marlborough

SC = South Canterbury

SR = Southern

WC = West Coast/Te Tai o Poutini

HM = HELM

FM = Forum

Course Sub-type

Administration and Clerical = AD

Allied Health = AH

Anaesthetics =AN

Calderdale = CD

Cardiology = CR

Child Health = CH

Clinical Assessment = CL

Clinical Teaching = CT

Community = CM

Corporate = CO

Culture and Diversity = CD

Dental = DT

Emergency Care = EC

Forum = FM

General Practice = GP

Gastroenterology = GT

Health and Safety = HS

healthLearn Administration = HL

Infection Prevention and Control = IC

Information Technology = IT

InService = In Service 

Intravenous = IV

Leadership = LD

Management = MG

Maternity = MY

Medical and Surgical = MS

Medication = MC

Mental Health = MH

Multidisciplinary = MD

Neonatal = NN

Neurosciences = NS

Nursing Entry to Practice = NP

Non Regulated = NR

Older Persons Health = OP

Oncology and Haematology = OC

Orientation = OR

Perioperative = PO

POCT - Point of Care Testing - PC

Portfolios = PF

Public Health and Health Promotion = PH

Quality = QT

Radiology = RD

Renal and Urology = RU

Resuscitation = RT

Sexual Health = SH

Standing Orders = SO

Support Staff and Services = SS

Surgery = SY

Webinars = WB

Wellbeing = WL

Women’s Health = WH

To request an additional course sub-type, please email admin@healthlearn.ac.nz 

There are some courses in healthLearn which can be repeated. Below is a list of these courses - and the timeframes that they can be completed.

There are two ways a course can be repeated. 

1. Certification - The course does not change, however your results from a previous attempt are cleared at a set timeframe, which then allows you to access the course and complete it again. Records of each certification are displayed in your Record of Learning (Certifications)
2. Repeating Course - The course is set to duplicate itself at a set time period. The course copies itself automatically, and then archives the old course. This means that it is a new course and will be recorded as another course in your record of learning. You will not be able to access the old course however once the course is duplicated.

Certifications

5 Moments of Hand Hygiene - RGIC001 Yearly

Acute Stroke Swallow Screen - CAMS001 Yearly

Central Venous Access Device Implanted Endorsement (Level 2 IV) 3 Yearly

Central Venous Access Device Non-Implanted Endorsement (Level 2 IV) 3 Yearly

Fire Training Southern DHB - SRHS001 (Southern DHB Only) Yearly

Health & Disability - Open Disclosure - RGPH001 (Southern DHB Only) 3 Yearly

CPR for Specialist Mental Health Services CAMH001 - Yearly

CPR New Zealand Resuscitation Council Level 400 - CAHS999 (Canterbury DHB Only) - Yearly

Resuscitation Theory (Basic) CANR004 - Yearly

If a course is required to be repeating, please email admin@healthlearn.ac.nz including authorisation from a director of Nursing/Midwifery/Medicine or equivalent.

There are two levels of educator access which can be enabled for specific staff ON REQUEST. This access will give the following;

1. General Educator Access

General educator access will give the nominated educator access to reports showing course, programme, certification and face to face session completion status. This will be of the following

• Complete
• In Progress

Information can be searched for with a wide range of criteria, and include - but not necessarily limited to

• Staff member name
• Course/Programme/Certification/Face to face training name
• Manager name
• Workplace
• Dates completed

In addition, Educator access will enable the staff member the ability to mark off the following assessments

• Entonox Administration

To gain access to Educator access, please contact one of the following, and request that you are added to the Educator Audience. You may require verification from your line manager to support this request.

DHB Staff - please email your SuperUser Contact - See the Helpdesk - SuperUser Section in the Help Files

Non-DHB Staff - Please email admin@healthlearn.ac.nz

2. IV Educator access

IV educator access will enable IV educator staff the ability to mark off the following IV related endorsements

• Implanted CVADs
• Non-Implanted CVADs

To gain access to IV Educator access, please contact one of the following, and request that you are added to the IV Educator Audience. You may require verification from your line manager to support this request.

DHB Staff - please email your SuperUser Contact - See the Helpdesk - SuperUser Section in the Help Files

Non-DHB Staff - Please email admin@healthlearn.ac.nz

Additional Responsibilities

All staff with educator access are reminded that they are bound by professional and legal codes of conduct, and breaches of privacy and security may result in loss of access, removal of healthLearn account and also legal action

Click here to view the Educator "Cheat Sheet"

As an educator, you will have the ability to book staff in your area into face to face training - or cancel them from the session.

When booking staff into a face-to-face session please ensure that the staff member will be - or has completed any required learning or activities for the face to face session. It is your responsibility to ensure that this is done - as manually booking someone into a session overrides any blocks, or pre-course requirements to enroll into a face to face session, but these requirements may still need to be completed to attend the session. If the requirements are not completed - your staff member may be turned away and not be permitted to attend the session.

On your educator dashboard - there will be a Face to Face block. It includes;

• Your bookings (your personal face to face bookings)
• Upcoming Sessions (can be filtered by date)
• All Future Sessions (a list of all sessions on the system

1. To book one of the staff into a face to face session - go through the list of sessions until you find the correct course and session time
2. Click on the session booking number (i.e. the column with Bookings in the top header - the number indicates how many are already booked into the session) this will take you directly into the session booking information
3. At the bottom of the Attendees list is a drop down menu - click on this and select Add/Remove Attendees
4. To add - on the right hand side - search for the staff member name, select the name in the displayed list and then click on the <| Add button to add them to the Attendees list
5. To remove - on the left hand side - search for the staff members name and/or select from the displayed list on the LEFT and then click the |> Remove button to remove them from the Attendees list
6. When you have finished, click SAVE   

Note: there are a couple of options -that can be selected which are as follows

• Suppress the confirmation and calendar invite emails for newly added attendees and the cancellation emails for removed attendees 
• Suppress notifications to manager about added and removed attendees 
• Ignore manager approval when adding attendees

BOOK A VIRTUAL MEETING
This feature integrates a Zoom link url into the session details.
It can also be incorporated with an existing Room for a face to face meeting with virtual participants.

When creating a new Event session:

·       ‘Select Room’ and search for Virtual rooms:
hL Virtual meeting room_Zoom (Capacity: 100)
This Room automatically select a Zoom account integrated into healthLearn – it can be used on multiple events at the same time

·       hL Virtual Meeting Room_custom (Capacity: 50)
This room provides a field for adding a specific Zoom or MS teams link – it can only be used at one time for this meeting
To add link  - click on the pencil by the Room name and add the specific link, click OK.

Continue to complete the session details and Save changes

Facilitator and Learner experience:
Facilitator: at the time of the event (or 10 mins prior) the Facilitator will see a button to ‘Host Meeting’, the Zoom application should then open

Learner: at the time of the event (or 10 mins prior) the Learner will see a button to ‘Join now’, the Zoom application should then open

Attendance – please note, the Facilitator will still need to mark attendance as per the sign in sheet as healthLearn will not record attendees who joined the meeting virtually and those that didn’t.

Please also be aware that healthlearn admin staff are able to audit who books staff into face to face sessions, so ensure that you only book appropriate staff from your area.

Click on the healthLearn logo at the top of the screen to return to your dashboard

As someone who has an Educator Role within healthLearn, you will also have access to the following reports

As an educator, you will have the ability to view requests and waitlists for a face-to-face education session - for your areas.

There are a few things to initially set this up. Please follow the instructions below.

The first step is to create a 'Job Assignment' for each of the workplaces that you cover. You need to link your profile to each workplace.

e.g. if you as an educator work for your Director of Nursing department - you will have already selected "Director of Nursing" as your main organisation - or workplace location. As an educator you could be supporting staff in the following clinical areas

• • • Ward 1
    • Ward 2
    • Ward 3
    • Outpatients 4

To see the education requests - you will need to create a separate job assignment for each of the clinical areas. 

To do this

1. Go to your profile - or the My Details Block/Box 
   
2. Click 'create a new job assignment  - Ensure that you give the Job Assignment a relevant name i.e. Ward 1, Ward 2, Ward 3, Outpatients 4
   
3. In this section - select one of the organisations in the areas that you cover. You will also have to enter a job assignment number (i.e. 2, 3 or 4). You do not need to add a Manager or Position. Save the job assignment
   
4. Continue to create job assignments for each of the clinical areas that you are responsible for.
   
5. If you move to a different location, or your clinical areas change, you can create - and delete Job Assignments which will remove the link to that clinical area.
   

Please note - only create job assignments for areas that you are responsible for. The healthLearn Administration team is able to Audit the areas that you have selected

To be given the rights to sign off an Entonox Practical Assessment - as part of the Entonox Self Learning Package, you need to email admin@healthlearn.ac.nz and ask to be added into the Assessors - Entonox Audience.

Please note you may need to supply evidence to support your need to have the right to do this as part of your role (ie a supporting email from your line manager would be sufficient)

Preamble

The use of any of healthLearn forum constitutes acceptance and agreement to our Forum Code of Conduct. If you violate the Code of Conduct, we reserve the right to suspend all accounts belonging to you without prior notice. We prefer to advise users of inappropriate behaviour, however, flagrant and repeated violations of our Code of Conduct will result in immediate account suspension. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

Principle Guidelines

We created the Code of Conduct to provide a basic understanding of what's allowed and not allowed in our forums. The following are the principle guidelines for the establishment and enforcement of our Code of Conduct:

• Ensure a friendly atmosphere to our visitors and forum members
• Ensure the privacy of our members and that of others
• Comply with existing laws
• Encourage responsible use of our forums and discourage activities which disrupt our community and reduce the value of our services to our users
• Encourage the freedom of expression and exchange of information in a mature and responsible manner

What about free-speech?

While we are committed to the principles of free speech, certain activities may be damaging to the resources of both healthLearn and our communities and cannot be permitted under the guise of free speech. The resources of healthLearn are limited, and abuse of these resources by one user has a negative impact on the entire community.

As a member of our forum community, you must participate responsibly. If you have any questions regarding our Code of Conduct, please contact any of our forum moderators, or the healthLearn administrators via email.

Violations of the Code of Conduct

It is extremely important for you to understand that this section of our Code of Conduct isn’t designed to cover everything. We may take action — issue a warning, suspend your account(s) and/or IP addresses, lower your post count, delete/edit your post(s)/thread(s), etc. — if your conduct at healthLearn is counterproductive to the Code of Conduct’s principle guidelines.

Unauthorized access / Forum Security

The following actions are strictly prohibited:

• Accessing, or attempting to access, the accounts of other users
• Exploiting, or attempting to exploit, bugs, vulnerabilities, or loopholes; whether they are disclosed or undisclosed
• Penetrating, or attempting to penetrate, security measures of healthLearns  software or hardware, or electronic communications system

All intrusions will subject all your healthLearn accounts to immediate suspension, regardless of whether or not the intrusion results in the corruption, loss, or theft of data.

Users are responsible for the security of their healthLearn accounts. Users may not share their passwords or transfer – via any means – their accounts to others without the express permission of the healthLearn Administration Team. In addition, users are responsible for all activity made by them or anyone the user allows to use their account.

Ad Hominem

Ad Hominem comments/personal attacks towards anyone - staff, forum member, or a visitor who is likely to view it on the forums - is subject to the message being deleted and action taken against the user, regardless of how pertinent or thoughtful the rest of the message might be.

Spamming

Unless a thread or forum is designated as an area ok for spamming, you may not spam. Spam includes, but is not limited to, the following:

• Excessive off-topic threads
• Posting nonsensical messages
• “Flooding” the forum with similar meaning messages
• Post-Count farming
• Inciting a forum war or riot
• Outwar-style links
• Blatant advertising
• Messages without content
• Fraudulent activity (Pyramid schemes, chain letters, etc.)
• Free-____ links (i.e. Free iPods, Free PSP, etc. etc.)

Advertising

Please note that our forums aren’t the place to advertise your own sites, business or forums. You are welcome to link your site in your signature without a slogan.

Any forum member who seems to have created their account solely to promote another site will be permanently suspended.

Pirated Materials, Cracks, Keys, and Key-Generators

“Piracy” is the illegal copying and/or distribution of copyrighted content including, but not limited to, games, software, music, movies, pictures, ROMs, abandon-ware, and leaked software. “Cracks” are programs that disable copy-protection technology; a “Key” is a combination of numbers and letters that is required for software installation and sometimes used to validate users for online play; and “Key-Generators” are programs that generate valid Keys.

You may not encourage, post in support of, link to, or discuss activities, methods, and/or techniques involving piracy, cracks, keys and key-generators. In addition, the following are grounds for moderator action on your post and/or account:

• Seeking help to create cracks and key-generators
• Seeking missing files that are supplied with installation CD(s)
• Admitting to possess pirated materials, cracks, and key-generators
• Admitting to distribute pirated materials, cracks, keys and key-generators
• Admitting to the use of cracks and key-generators
• Uploading any such files to healthLearn

Generally breaking this rule will result in an instant suspension of your account. However you may be given a warning for a first offence if, in our opinion, you are a new user who doesn’t understand why this is such a strict rule – this will be explained to you; any subsequent offences will result in a permanent ban.

Forgery or impersonation

Attempting to impersonate any person, including staff, using forged headers, instant messenger names in an effort to deceive or mislead is prohibited.

Profanities

You may not use profanity or bypass the software-based censor. In addition to words included in the censor list, sexual remarks and slang may be considered profane when used in certain contexts.

A word about what is considered to be bypassing the software-based censor: Anything done to avoid the default *'s provided by the censor is considered to be a bypass of the censor. For example, if the word “angle” was in the censor (it is not), then all of the following are considered a bypass of the censor and thus in violation of the Code of Conduct:

• A****
• ang1e, angl3
• anglë, añgle
• a n g l e
• [i]A[/i][i]n[/i]gle
• a<!-- a -->ngle

Harassment

You may not use terms or audio/visual materials referring to ethnic/national origin, ideological/religious beliefs, gender, or sexual preference in a demeaning context.

We have no tolerance for discrimination. You are in violation of this rule if the nature of your post discriminates, promotes hate, promotes violence or advocates hatred or discrimination against individuals, groups, races, cultures or organizations because of their ethnic/national origin, skin colour or culture.

Derogatory Terms

If you use any terms in an offensive context against a person, race, culture, group or organization, as determined by our moderators, you are in violation of this rule.

Please note that words carry different meanings in different cultures, and that while a word may be acceptable use in one part of the world, it may not be in another. In addition, anyone can invent their own derogatory terms, unfortunately. Because of those factors, we will evaluate the context in which the term was used to determine whether a violation has occurred.

Porn/Sexually Offensive Materials

You may not post or link to pornography or sexually offensive materials.

Offensive Images / Shock Sites

You may not post or link to shock sites, or any such obscene material. Violations of this rule will result in a permanent ban on your account.

Illegal Use

You may not use our forums for illegal purposes, in support of illegal activities, or encourage conduct that would constitute a criminal offense, as determined by the laws of New Zealand. Such activities will guarantee a ban. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Privacy

• You may not post any form of real life information of a user unless the user has first permitted it by express consent. Examples of real life information include name, address, IP addresses, and phone numbers.
• You may not distribute any form of real life information, email address, private/email Messages, and Instant Messenger messages (“Chatlogs”) with intent to harass or in any demeaning manner as determined by a moderator, regardless of consent.
• You may not disclose a user's unpublicized email address unless the user has first permitted it, either by actual consent or previously releasing said information.

Signatures

Signatures, whether facilitated by the forum software or by the user, may not exceed the following restrictions:

• The signature may not contain more than 3 lines including blank lines
• Signature images may not be larger than 300 pixels wide by 75 pixels high
• The signature must not violate any part of this Code of Conduct

Email Addresses

• You may not harvest email addresses from our forums for any purpose
• You are required to keep your forum account's email address up-to-date. If a warning sent to the email address on record bounces, your account may be suspended.

Moderation & Bans

• You may not publicly complain about or demand a reason for another user's ban, the deletion of a message, or the deletion/closure of a thread. Any discussion about warnings, bans, message deletion, thread deletion and thread closure should be done over private email between the person concerned and the moderators
• You may not re-edit a message that has been edited by a moderator
• You may not post a message on behalf of a suspended user.

Miscellaneous

• Do not post negative posts and discussions that are repeated over and over and over with no other purpose than to disrupt conversation. If you feel the need to say something, say it once and then move on. Do not disrupt multiple threads in order to get your view out.
• You may not bait/troll users. Bait / Trolling is defined as posting with a clear intent to provoke anger, incendiary posts, and behaviour that results in other users violating the Code of Conduct.
• You may not bait, insult, flame, or otherwise abuse a staff member. Staff members have to follow the same rules, and should you have a problem with a certain staff member, please contact a moderator or the Forum Management Team.
• You may not abuse your ability to post in HTML in HTML-enabled forums
• You may not post graphically-disturbing images as inline images (such that the images are displayed when users view your post). However, you can link to the images with a warning stating that the images are graphically disturbing
• You may not post in a manner that is harmful to healthLearn LEARN. If you do, the post will be deleted and you will be suspended.
• You may not register multiple accounts with intent to violate any part of this Code of Conduct.

The inservice record should be used for any adhoc training or education that is typically less than 1 hour duration.

Education that is over 1 hour should be added to healthLearn as a workshop for attendees to obtain their PD hours. To request a workshop, you can submit the details here.

If you need access to enter training records, please email healthlearn@siapo.health.nz requesting access. Please include your Te Whatu Ora district, healthLearn user name, your role, why you need access and your direct line manager contact details.

There are 3 steps required to add an inservice into healthLearn:
1 - creating the session
2 - adding attendees
3 - marking attendance for this training to appear on their Record of Learning and award CPD

Inservice training sessions are usually entered after the session has already run using the information from the attendance sheet. 

Please ensure each attendee is marked as 'Fully Attended' to complete the record

Click HERE to download and print off a step by step guide.

Click HERE to download an attendance record form.

Click Play below to watch a step by step video demonstration.
Note: To turn the video into full screen mode, click the crosshairs near the bottom right corner)

To gain the entry level Peripheral IV fluid and medication endorsement, staff are required to complete one of the Medication and Fluid Foundation Programmes. 

Please also note that there is no longer a requirement for a practical clinical assessment within the foundation programmes.  Instead, staff are able to download a checklist to work through with their preceptor or IV link staff member. The clinical checklists are located on the Lippincott online procedural manual. To access these, you need to be on a work computer, via the Lippincott app or by using a username and password issued by your organisation.  

Monitoring will be in the form of clinical practice observations or similar, which is undertaken by your workplace IV link staff, quality or audit staff.

Experts from around the South Island have been developing a number of online courses for our Medication and Fluid Foundation programme. This replaces our old Level 1 (or initial) IV Peripheral Therapy Competency.  The purpose of the foundation programme is to maintain consistency and quality of our medication and fluid management training and assessment throughout the South Island health sector. Each foundation programme is made up of a range of courses. Each course has an assessment quiz ranging from 5-15 questions.

. 

The programmes and courses are as follows:

Any organisation is welcome to use these courses for IV therapy endorsement, however each organisation must have their own policies and procedures on the process of endorsing staff to administer IV medication, ongoing assessment of staff and maintenance of skills, knowledge and standards. .

The division of courses are designed to cater to the needs of the hospital and community settings.

Some examples:

• Staff in in an adult surgical ward would need to complete foundation 3, whereby a nurse in a paediatric surgical ward would need to complete foundation 3 and the paediatric foundation course.
• Staff in a General Practice may just require foundation 1, yet in West Coast where the General Practice may deliver IV therapy, you would choose to complete foundation 2.
• Staff working as District Nurses may complete foundation 2.
• Staff in ED or ICU will require to complete all of Foundation 3 plus the Paediatric foundation.
• Staff in operating theatre would complete the Medication and Fluid Foundation Operating Theatre programme

If you have staff who have transferred to your area you may require them to complete an additional foundation course depending on the clinical area requirements.  

If you do not know how to add a programme to your learning plan - then CLICK HERE (opens in a new window/tab)

Job assignments enable users to capture their different responsibilities within their organisation. Job assignments can be created and updated manually via a user's profile and users may hold any number of job assignments, with each job optionally linked to a position, organisation, manager, appraiser and temporary manager.

Managers with team members holding one or more job assignments - including users that might report to other managers too - can see all of their team's details in their Team area and have full access to their record of learning and learning plans.

For seminar events that require manager approval, learners reporting to multiple managers can choose to select which manager should receive the booking approval request. This allows the appropriate manager to approve attendance and manage team member training schedules.

There are a couple of ways to approve a booking

• Via email. If you are asked to approve a booking, and email is sent out to you. There is a link in the email which you can click on - you will be prompted to log in to healthLearn, and then the approval page should be displayed. You will need to select either 'Accept" or "Reject" and then update.
  

• Via your Task box. If you have an approval waiting, then this will also be displayed in your Task Box/Block located on your dashboard and also within your Team tab information located on the main menu. You need to click on the link in the task (handy hint - click the i symbol for more information). You will need to select either 'Accept" or "Reject" and then update. 

To keep track of your requests - once you have actioned them - it is helpful to clean up your task box and delete these processed requests by selecting the task and then at the bottom of the page - click 'Dismiss'

Please note: the staff MUST have selected you as their manager for any requests to appear on your dashboard.

.

If as a Manager you are planning leave - or know that you will not be able to action and approve any course requests, you need to do the following

Request that your staff add a Temporary Manager

In the staff members Job Assignment information which is located in the  'My Details' block/box, there is the ability for a staff member to add a temporary manager.

They should select the name of the manager - and how long you will be away for.

When a temporary manager is selected - you will receive a notification message letting you know that one of your staff have selected a temporary manager, and who that manager is.

In an emergency - if you are away, the staff member can contact the course tutor - or facilitator asking them to approve your staff member on your behalf. Please look at the course details carefully to identify who is the most suitable person to contact for your organisation, as some courses have more than one tutor - who belong to different organisations.

As a Manager you are able to see a range on information about your staff.

The first stage is to ensure that staff in your area have selected you as their manager in their healthLearn profile. There are two ways to do this - more information can be found in the "How do I add my Manager" section of the Help Files.

In your Team tab (in the main menu).

 Once a staff member has selected you as their manager, you will see their information in your "Team" tab, which will be shown on the main menu at the top of the site. Each staff member will have information that you will be able to view. The initial information that you can see for all staff who report to you is a summary table of learning being undertaken - or completed. For more information you can select your staff member and view the following;

1. Profile. You will be able to click on the staff members name and view their profile
2. Record of Learning. This report enables you to see the learning that your staff member has undertaken, and the status of the learning - Not started, in progress and completed. You can filter this further by using the display settings to show only, in progress, completed and completed via RPL (recognition of prior learning)
3. Bookings. You can see what sessions your staff member has attended (face to face session) and what sessions they have upcoming
4. Learning Plan. You can view a staff members learning plan(s). As a manager you have the ability to enroll your staff member into a course, programme or certification through their learning plan.

On your Manager dashboard, 

there is a table which shows a list of any staff members awaiting course approval - or on a waitlist for a course. To see staff in this report - they must have selected you as their manager. You will also still see their approval requests in your "Tasks" box - located on your dashboard on the left side - and under the Team tab on your main menu.

In your Reports tab 

(in the main menu), there are additional reports that you can access for the staff who have assigned you as their manager.

1. Staff training record and course completion report. This report enables you to search for information around course completion status by staff member name or course name
2. Staff programme completion report. This report enables you to search for information around programme (pre-set collection of courses) completion status by staff member name or programme name
3. Staff certification completion report. This report enables you to search for information around certification (a repeating course, or set of courses) completion status by staff member name or certification name
4. Staff face to face session status. This report enables you to view and search for upcoming face to face (seminars) status and information. (i.e. approved, awaiting approval, wait-listed, cancelled etc)
5. Seminar Sessions Summary. This report allows you to search for any workshop (seminar) session, and allows you to see the following; Presenter, Start and finish date/time, Room Location, Course the workshop is in, name of the workshop, number of attendees, places still available and a booking status. The filters are very helpful with this.
   
6. Course Library Catalogue Search. This report allows you to search through every course in the system, and includes the following information; Course name, Course Category, Course Code, Course Summary (From the directory listing) and Professional Development Hours. The filters are also quite helpful when searching for information.
   

Click here to view the Manager 'Cheat Sheet'

If a new member of staff begins in your workplace and...

They already have a healthLearn account - Just ask them to update their position (if applicable), workplace and manager. It is important that they do not create another account as this will result in two accounts they have to maintain and two records of learning. If they have lost access to their account contact the technical team on admin@healthlearn.ac.nz

If staff do not have a healthLearn account - Ask them to create a new account. When they create their account they can set their workplace and position during setup - but can only select their Manager once they have logged into the system with an active account. This is for security reasons so that people without healthLearn access cannot view the user directory, and to ensure that only people who are logged in can view the user directory.

If a staff member is moving on

If a staff member starts a new job, they will still be able to access healthLearn and their record of learning. Please encourage them to do the following

1. Update their email address if needed. To reset their password, they will need to have access to an email address. Staff who have work email addresses can update their details in their user profile to a home/personal email - or to their new workplace email address.
2. Update their workplace. Please ensure that they update their workplace in the My Details Block (Job Description)
3. Update their manager. Please ask them to update their manager in their My Details Block. If they are going to a place where their manager does not have an account, just get them to delete their old manager - and then they can update their manager when they are able.

healthLearn - Terms and Conditions of use- Organisation

In these terms and conditions (Terms and Conditions), CDHB means the Canterbury District Health Board who hosts the Learner Management System (healthLearn) and the Organisation means an entity authorised by CDHB to access and use healthLearn. The Terms and Conditions govern the use of healthLearn.  By accessing healthLearn, the Organisation accepts the Terms and Conditions. A licence to access healthlearn is only granted on the basis that the Terms and Conditions are accepted.

Purpose

CDHB recognises that personnel external to the CDHB who are health workers (Users) may benefit from access to learning content contained within healthLearn as part of maintaining and extending the range of skills they can offer to the wider health system. These Terms and Conditions set out the terms on which access to healthLearn will be provided.

Approved Health System Region

At CDHB’s discretion, healthLearn will be provided free of charge to approved Organisations and Users within the Approved Health System Region (AHSR) as defined by CDHB. Organisations that operate within the AHSR area that also have health workers outside the AHSR area will generally only be allocated free user accounts for health workers within the AHSR area. In addition to any other rights under these Terms and Conditions, CDHB reserves the right to charge the Organisation for access to healthLearn if the number of user accounts allocated to the Organisation is exceeded or used by health workers outside the AHSR area without CDHB’s consent. 

Obligations

CDHB agrees to:

• provide AHSR Users approved by CDHB access to content at a course level in healthLearn; and
• provide a level of support to Organisations as outlined in the Business Rules for healthLearn set out in Schedule 1 attached.

The access and support services to be provided by CDHB as referred to above shall be on an all care, no responsibility basis. CDHB shall have no liability to Organisation or its Users arising from or in connection with these Terms and Conditions or healthLearn.

The Organisation agrees to:

• adhere to, and procure that its Users adhere to, the Business Rules for healthLearn set out in Schedule 1 attached; and
• provide end user support for Users to access healthLearn.

Confidentiality

The Organisation agrees to keep confidential any information reasonably considered to be of a confidential nature (Confidential Information) and will not, without the CDHB’s prior written consent, divulge any Confidential Information to any third party.  This provision will not apply to:

• any information in the public domain other than in breach of these Terms and Conditions;
• information obtained from a third party who is free to divulge the same; or
• disclosure of information which is required by law.

Intellectual Property

All intellectual property rights in healthLearn and its content belong to the CDHB and nothing in these Terms and Conditions has the effect of transferring ownership of any aspect to any third party.

Assignment

The Organisation shall not transfer, assign or sublicense any aspect of the grant of rights of access to healthLearn without the CDHB’s prior written consent.

Termination

If the Organisation or its Users fail to comply with these Terms and Conditions (including the Business Rules for healthLearn attached as Schedule 1), then CDHB may, without liability, immediately suspend or terminate access to healthLearn for the Organisation or all/any Users. CDHB may, without cause or liability, terminate the Organisation’s or all/any User’s access to healthLearn at any time by giving not less than 30 days prior written notice to the terminated Organisation and/or Users.  On termination of the Organisation’s or all/any User’s access to healthLearn, all provisions of these Terms and Conditions that are intended to continue after termination of access will continue in full force and effect.

Review

CDHB may from time to time to review how it provides healthLearn. Such review may include review of the costs to CDHB of providing access to healthLearn and whether it charges for future access.

Indemnity

The Organisation indemnifies CDHB and will keep CDHB indemnified against any loss, costs, expenses or damages incurred or suffered by CDHB which arise directly out of the Organisation’s breach of these Terms and Conditions. 

Variation

These Terms and Conditions may be varied by CDHB at any time and any variation will be effective once published on healthLearn.

Severability

In the event that any term of these Terms and Conditions is subsequently found to be unenforceable, invalid or illegal for any reason whatsoever, the other terms will be remain in full force and effect as if these Terms and Conditions had been agreed to without such provision. 

Schedule 1:

SUPPORT SERVICES

For the term of this Agreement, we agree to provide you the following Support Services:

1. We agree to train initially your nominated staff to act as learner support for your Subscribed Users and/or develop tools, processes and procedures for your nominated staff to act as learner support for your Subscribed Users. 
2. Support services are available to you during our business hours, Monday to Friday from 8 am to 4pm, excluding public holidays in Christchurch.
3. Support Services are limited to access to and use of heathLearn only.  We will not provide you with support in relation to any of the Content or other materials that may be available to you on other LMS Platforms.

Watch the short video below to find out how to update your healthLearn user profile

Below is a list of the different roles within the healthLearn LMS

If you require to be assigned one of these roles - please contact the healthLearn admin team for further assistance admin@healthlearn.ac.nz 

The resource below is for the course Pressure Injury Prevention - the SSKIN Model RGCL003. Please do not delete or rename. Replacements to the guide need to use the exact same filename. Any queries, please contact neil.hellewell@cdhb.health.nz