Thursday, 13 December 2018, 6:38 AM
Site: healthLearn
Course: healthLearn (healthLearn.ac.nz)
Glossary: HELP Topics for those new to healthLearn
A

Account - Can I create an account if I do not work in the South Island?

 

Sorry, No.

healthLearn is funded by the South Island DHB's, and is targeted to South Island healthcare staff. If you would like to explore e-learning in health - your local DHB should have their own e-learning system, so please contact them directly.

Account - Can I use another persons account?

 

Please note that using allowing another person to utilise your healthLearn account to complete an assessment is a breach of DHB policy, and may result in loss of access to the healthLearn system and/or misconduct or disciplinary proceedings. This action is seen as fraudulently undertaking an assessment or educational activity on behalf of another staff member.  

Volume 5 – Computing & Information Services, Information Systems Acceptable Use Policy
Volume 3 – Human Resources, Code of Conduct & Disciplinary Policy
Nursing Council of New Zealand, Code of Professional Conduct

Adding other evidence to your learning record

To add additional evidence to your healthLearn profile e.g. learning not enrolled via healthLearn:

1. Log in

2. Click on 'Record of Learning'

3. Click on 'OTHER EVIDENCE'

4. Click 'Add evidence'

5. Add details of learning

6. Click 'Add evidence'

B

Booking into a face to face session ie. study day

 

To attend a face to face (in person) session, you will need to book yourself into the day and session of your choice. There are a series of short video below showing how to do this.

Before you book yourself into a session, you need to enrol in the course itself. There may be some pre-course/session activities that you need to complete before being able to book yourself into a session.

If you have problems, please contact one of your educators, or your local SuperUser for assistance.

Booking in to a session

Click to play the video (opens in a new window)

 

Go on to a waiting list for a session

Click to play the video (opens in a new window)

 

Cancelling your booking

Click to play the video (opens in a new window)

 

Do you want to practice?

There is a "play" course that has been set up if you would like to practice booking into courses, cancelling and wait listing. Click HERE to go to that course.

Business Rules

Business rules are the systems and processes that assist in governing how we all utilise the healthLearn system

Click HERE to view the business rules

C

Cannot see the toolbar when editing

If you are a course creator and using internet explorer, and cannot see the toolbar in any of the editing screens, please follow the instructions below.

In IE click on the small cog in the top right and click on compatibility view settings

image
 



A new pop up windows will appear on the left.
You should see healthlearn.ac.nz with a button to the right, click the add button.
you will now see healthlearn.ac.nz appear below in the large white box, click close.

image
 


The page should now refresh and you should see the toolbar.

Certificates

Some users have reported not being able to obtain their course certificate.

If this is the case, please contact the course tutor.

Course tutors (or the administrator to contact) are always listed on the course page in healthLearn.

Certification - What is a Certification

A Certification is a course - or collection of courses that are repeating ie. expire at a pre-set time and need to be repeated after the certification is due.

An example of a certification could be level 2 CPR revalidation

To get the initial CPR endorsement you would need to complete the following courses

  1. CPR theory - Course 1
  2. CPR practical session (face 2 face session) - Course 2

Then every 12 months - to keep your CPR endorsement valid, you will need to repeat course 2 - the CPR practical session. If the session is not completed in time - then the CPR endorsement expires. Reminders are sent out automatically to prompt people when it is now time to complete the required course again.

Please note: You cannot complete a Certification early, as this is counted as revision and not a new attempt.

Course - Enrol into a Course

Find courses from our learning suite

After you have logged into healthLearn click on the Find Courses link to see all the available courses, which are arraged in directories.

Select the course that you wish to enrol into.

There are usually four settings.

  1. Self enrolment. This is the most common method. The course may let you self enrol and all you need to do is click on the course name to enter the course and enrol. PLEASE NOTE – once you have clicked on the course name you will also be prompted to confirm your enrolment. If you cannot see the confirmation button – you may need to scroll down the page slightly. This is to ensure that people do not accidently enrol in courses that they do not intend to complete.
  2. You need a course enrolment key. If you have not been issued an enrolment key code - click on the course tutors name to contact them and request a key code.
  3. No enrolment key, and cannot self enrol. These courses require manual enrolment. Click on the course tutors name to contact them and request to be enrolled into the course.
  4. Guest Access. This is a free access open to all people option. There may be some limits to what you can do within the course however.

If you enrol into a course, it is expected that you will complete the course requirements. If you enrol and decide to not complete the course, you are able to un-enrol from the course yourself.

Course - Request a new course

If you are interested in developing a new course, you can submit an online request. 

  1. Application: Anyone wishing to produce new courses for healthLearn must complete the new course application form which will then be submitted to the healthLearn Operational Group. Enquiries on the application process can be made to admin@healthlearn.ac.nz
  2. Construction: Once a new course has been approved, a designated support person or lead course developer is assigned to work with the requestor, following the designated process. This may involve, storyboarding, key questions and ongoing prototyping and discussion between the support person and requestor. This may not be necessary in all cases.
  3. Review: Once the course has been constructed, before going live, the course is reviewed by members of the operational group. Depending on the size and scope of the course, User Acceptance Testing (UAT) will be carried out to ensure it is fit for purpose and meets the learning objectives of the course.
  4. Go Live: After the course has been reviewed and passed the UAT, the course will be made live and supported with clear communications and instructions on how to access the course.
  5. Ongoing Review: Twelve months after a course has gone live, it will be reviewed and may need to be updated, removed or left alone as appropriate, with an intension to be reviewed every 12 months after.
  6. Existing Courses: For existing courses (ie online courses shared by another organisation) being added to healthLearn, the existing course application form be submitted and that steps 1 through to 5 be followed, without the need for the construction phase as outlined in  step 2.

To locate the online request form - If you type the word request into the healthLearn search box - or click HERE

 

Course - What is a Course

A course is a stand alone learning experience. It may be an individual learning item - or part of a collection of courses (see what is a programme and what is a certification).

Once a person enrols in a course - your record of learning is updated to "in progress". When the course is completed, the record of learning is updated automatically to "completed".

Course Cancellation

  1. Click on 'My Bookings'
  2. Click on the course you wish to cancel (this will take you to the course page)
  3. Click on 'View all sessions'
  4. Find your session, click 'Cancel booking' and then follow the prompts


If you cannot cancel your booking yourself this may be because you have missed the course cancellation cutoff. In this case, please contact the course tutor listed on the course page.

Course Content Creation Toolkit

The content creation toolkit outlines how content is developed and maintained in the healthLearn LMS

What is a toolkit?

A toolkit (or style manual) is a formal set of standards used for the writing, structure and layout of courses and content on healthLearn.The purpose of this toolkit is to provide uniformity in layout and style in formatting a course. 

When constructing a course, or building content in healthLearn, it is important to ensure that your work aligns to the healthLearn style guide, so that users of your course can locate essential information easily, and that all areas of your course are familiar and easier to use.

The information is presented in three sections.

  1.  E-Learning approval process  (how to start the process to get your course online)
  2. Content Development (how to develop online learning)  
  3. Making it live (how to get course set up and live on a course/programme page)
  4. Face to face E Learning Approval 

 

Click HERE to view the course content toolkit

Course Naming and Code Conventions

Courses have a strict naming convention

(Main topic) (Sub topic) (Other descriptor)

This means that a course would be named as follows

Blood Administration – An Introduction (instead of “an introduction to blood administration”)

Cannulation – Peripheral Insertion Workshop (instead of “workshop to insert a peripheral cannula”)

 

Course Codes

To assist with organising and searching for specific courses, we have adopted the following course code naming convention.

(Main Course Location – 2 letters) (Course primary sub-type – 2 letters) (Numerical Code – 3 numbers)

e.g.

For the course called Mental Health Rapid Assessment Framework which is run in the West Coast

WC = West Coast, MH = Mental Health – WCMH101

 

Code Index

 

Course Locations

RG = Regional

CA = Canterbury

NM = Nelson Marlborough

SC = South Canterbury

SR = Southern

WC = West Coast

 

Course Sub-type

Administration/Clerical = AD

Allied Health = AH

Anaesthesia/Anaesthetics =AN

Child Health (includes Paediatrics) = CH

Community = CM

Corporate = CO

Cultural Awareness = CA

Dental = DT

Forum = FM

Health and Safety = HS

Infection Prevention and Control = IC

Information Technology = IT

Māoritanga = MT

Maternity = MY

Medical/Surgical = MS

Medication = MC

Mental Health = MH

Multidisciplinary = MD

Neonatal = NN

Nursing Entry to Practice (Includes Mental Health) = NP

Non Regulated = NR

Older Persons Health = OP

Orientation = OR

People and Capability (Human Resources) = PC

Public Health and Health Promotion = PH

Quality = QT

Radiology = RD

Sexual Health = SH

Standing Orders = SO

Support Staff/Services = SS

Webinars = WB

Wellbeing = WL

Women’s Health = WH

 

To request an additional course sub-type, please email admin@healthlearn.ac.nz 

Courses - Repeating

There are some courses in healthLearn which can be repeated. Below is a list of these courses - and the timeframes that they can be completed.

There are two ways a course can be repeated. 

  1. Certification - The course doers not change, however your results from a previous attempt are cleared at a set timeframe, which then allows you to access the course and complete it again. Records of each certification are displayed in your Record of Learning (Certifications)
  2. Repeating Course - The course is set to duplicate itself at a set time period. The course copies itself automatically, and then archives the old course. This means that it is a new course and will be recorded as another course in your record of learning. You will not be able to access the old course however once the course is duplicated.

 

Certifications

5 Moments of Hand Hygiene - RGIC001 Yearly

Acute Stroke Swallow Screen - CAMS001 Yearly

Central Venous Access Device Implanted Endorsement (Level 2 IV) 3 Yearly

Central Venous Access Device Non-Implanted Endorsement (Level 2 IV) 3 Yearly

Fire Training Southern DHB - SRHS001 (Southern DHB Only) Yearly

Health & Disability - Open Disclosure - RGPH001 (Southern DHB Only) 3 Yearly

 

Repeating Courses (duplicate on the 1st January of the relevant year)

CPR for Specialist Mental Health Services CAMH001 - Yearly

CPR New Zealand Resuscitation Council Level 400 - CAHS999 (Canterbury DHB Only) - Yearly

Resuscitation Theory (Basic) CANR004 - Yearly

 

 

If a course is required to be repeating, please email admin@healthlearn.ac.nz including authorisation from a director of Nursing/Midwifery/Medicine or equivalent.

 

 

Create a healthLearn account - using a registered work email address

If your organisation has signed up to healthlearn and has registered their email domain with the site - you can creat an account using your work/organisational email

To do this - You will need

  1. Access to your organisational/work email account
  2. Access to the healthLearn site

To create an account

  1. Go to the healthLearn site www.healthlearn.ac.nz

2. Click on the button Create new account, the complete the required fields

 

When you click Create my new account – an email is sent to your organisation/work email account to confirm your email is valid. This email contains a link to click on to verify your authenticity.

Click on this and your account is now live.

.

 

 

 

E

Educator Access

There are two levels of educator access which can be enabled for specific staff ON REQUEST. This access will give the following;

1. General Educator Access

General educator access will give the nominated educator access to reports showing course, programme, certification and face to face session completion status. This will be of the following

  • Complete
  • In Progress

Information can be searched for with a wide range of criteria, and include - but not necessarily limited to

  • Staff member name
  • Course/Programme/Certification/Face to face training name
  • Manager name
  • Workplace
  • Dates completed

In addition, Educator access will enable the staff member the ability to mark off the following assessments

  • Entonox Administration

To gain access to Educator access, please contact one of the following, and request that you are added to the Educator Audience. You may require verification from your line manager to support this request.

DHB Staff - please email your SuperUser Contact - See the Helpdesk - SuperUser Section in the Help Files

Non-DHB Staff - Please email admin@healthlearn.ac.nz

 

2. IV Educator access

IV educator access will enable IV educator staff the ability to mark off the following IV related endorsements

  • Implanted CVADs
  • Non-Implanted CVADs

To gain access to IV Educator access, please contact one of the following, and request that you are added to the IV Educator Audience. You may require verification from your line manager to support this request.

DHB Staff - please email your SuperUser Contact - See the Helpdesk - SuperUser Section in the Help Files

Non-DHB Staff - Please email admin@healthlearn.ac.nz

 

Additional Responsibilities

All staff with educator access are reminded that they are bound by professional and legal codes of conduct, and breaches of privacy and security may result in loss of access, removal of healthLearn account and also legal action

Click here to view the Educator "Cheat Sheet"

Educator Booking of face to face training

As an educator, you will have the ability to book staff in your area into face to face training - or cancel them from the session.

When booking staff into a face-to-face session please ensure that the staff member will be - or has completed any required learning or activities for the face to face session. It is your responsibility to ensure that this is done - as manually booking someone into a session overrides any blocks, or pre-course requirements to enroll into a face to face session, but these requirements may still need to be completed to attend the session. If the requirements are not completed - your staff member may be turned away and not be permitted to attend the session.

On your educator dashboard - there will be a Face to Face block. It includes;

  • Your bookings (your personal face to face bookings)
  • Upcoming Sessions (can be filtered by date)
  • All Future Sessions (a list of all sessions on the system
  1. To book one of the staff into a face to face session - go through the list of sessions until you find the correct course and session time
  2. Click on the session booking number (i.e. the column with Bookings in the top header - the number indicates how many are already booked into the session) this will take you directly into the session booking information
  3. At the bottom of the Attendees list is a drop down menu - click on this and select Add/Remove Attendees
  4. To add - on the right hand side - search for the staff member name, select the name in the displayed list and then click on the <| Add button to add them to the Attendees list
  5. To remove - on the left hand side - search for the staff members name and/or select from the displayed list on the LEFT and then click the |> Remove button to remove them from the Attendees list
  6. When you have finished, click SAVE   

Note: there are a couple of options -that can be selected which are as follows

  • Suppress the confirmation and calendar invite emails for newly added attendees and the cancellation emails for removed attendees 
  • Suppress notifications to manager about added and removed attendees 
  • Ignore manager approval when adding attendees

Please also be aware that healthlearn admin staff are able to audit who books staff into face to face sessions, so ensure that you only book appropriate staff from your area.

Click on the healthLearn logo at the top of the screen to return to your dashboard

Educator Reports

As someone who has an Educator Role within healthLearn, you will also have access to the following reports

  • Staff Training Record and Course Completion Report 
  • Staff Programme Completion Report
  • Staff Certification Completion Status 
  • Staff Face to face attendance report  

 

These reports will allow you to look up the following information

.

1. Staff Training Record and Course Completion Report 

This report will allow you to search for course completion information. The filter has a range of settings so you are able to enter a range of search criteria. In particular you can search by;

  • A staff member name
  • The name of a course
    • If a course is
      • completed
      • In progress
      • not yet started
  • Date range for courses
  • Select an organisation (if applicable)
  • Select a workplace (if applicable)

 .

2. Staff Programme Completion Report

This report will allow you to search for information on the completion of programmes. A programme is a pre-set collection of courses. The filter has a range of settings so you are able to enter a range of search criteria. In particular you can search by;

  • A staff member name
  • A Manager name
  • The name of a programme (collection of courses)
    • If a programme is
      • completed
      • In progress
      • not yet started
  • Date range for programme
  • Select an organisation (if applicable)
  • Select a workplace (if applicable)

 .

3. Staff Certification Completion Status

This report will allow you to search for information on the completion and status of certifications. A certification is a course - or collection of courses that has a requirement to be repeated within a set window period to remain current. The filter has a range of settings so you are able to enter a variety of search criteria. In particular you can search by;

  • A staff member name
  • A Manager name
  • The name of a Certification (repeating courses)
    • If a certification is
      • completed
      • In progress
      • not yet started
  • Date range for certification
  • Select an organisation (if applicable)
  • Select a workplace (if applicable)

.

4. Staff Face to face attendance report

 This report will allow you to search for information based on the attendance at a face to face training/education session (ie a workshop). Attendance at a face to face session may be part of a course, or a whole course. The filter has a range of settings so you are able to enter a variety of search criteria. In particular you can search by;

  • A staff member name
  • A Manager name
  • The name of a face to face session
    • If a session has been
      • Attended
      • Partially Attended
      • No Show
      • etc.
  • Date range for session
  • Select an organisation (if applicable)
  • Select a workplace (if applicable)

 

 

Educator Viewing of Workshop Requests or Waitlisting

As an educator, you will have the ability to view requests and waitlists for a face-to-face education session - for your areas.

There are a few things to initially set this up. Please follow the instructions below.

The first step is to create a 'Job Assignment' for each of the workplaces that you cover. You need to link your profile to each workplace.

e.g. if you as an educator work for your Director of Nursing department - you will have already selected "Director of Nursing" as your main organisation - or workplace location. As an educator you could be supporting staff in the following clinical areas

      • Ward 1
      • Ward 2
      • Ward 3
      • Outpatients 4

To see the education requests - you will need to create a separate job assignment for each of the clinical areas. 


To do this

  1. Go to your profile - or the My Details Block/Box 
  2. Click 'create a new job assignment  - Ensure that you give the Job Assignment a relevant name i.e. Ward 1, Ward 2, Ward 3, Outpatients 4
  3. In this section - select one of the organisations in the areas that you cover. You will also have to enter a job assignment number (i.e. 2, 3 or 4). You do not need to add a Manager or Position. Save the job assignment
  4. Continue to create job assignments for each of the clinical areas that you are responsible for.
  5. If you move to a different location, or your clinical areas change, you can create - and delete Job Assignments which will remove the link to that clinical area.

Please note - only create job assignments for areas that you are responsible for. The healthLearn Administration team is able to Audit the areas that you have selected


A list of staff awaiting approval from Managers - or waitlisted in your selected areas will now be displayed in a block/box on your dashboard.

Entonox - If you are required to sign off an Entonox practical assessment

To be given the rights to sign off an Entonox Practical Assessment - as part of the Entonox Self Learning Package, you need to email admin@healthlearn.ac.nz and ask to be added into the Assessors - Entonox Audience.

Please note you may need to supply evidence to support your need to have the right to do this as part of your role (ie a supporting email from your line manager would be sufficient)

F

Forum Rules and Guidelines

 

Preamble

The use of any of healthLearn forum constitutes acceptance and agreement to our Forum Code of Conduct. If you violate the Code of Conduct, we reserve the right to suspend all accounts belonging to you without prior notice. We prefer to advise users of inappropriate behaviour, however, flagrant and repeated violations of our Code of Conduct will result in immediate account suspension. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

 

Principle Guidelines

We created the Code of Conduct to provide a basic understanding of what's allowed and not allowed in our forums. The following are the principle guidelines for the establishment and enforcement of our Code of Conduct:

  • Ensure a friendly atmosphere to our visitors and forum members
  • Ensure the privacy of our members and that of others
  • Comply with existing laws
  • Encourage responsible use of our forums and discourage activities which disrupt our community and reduce the value of our services to our users
  • Encourage the freedom of expression and exchange of information in a mature and responsible manner

 

What about free-speech?

While we are committed to the principles of free speech, certain activities may be damaging to the resources of both healthLearn and our communities and cannot be permitted under the guise of free speech. The resources of healthLearn are limited, and abuse of these resources by one user has a negative impact on the entire community.

As a member of our forum community, you must participate responsibly. If you have any questions regarding our Code of Conduct, please contact any of our forum moderators, or the healthLearn administrators via email.

 

Violations of the Code of Conduct

It is extremely important for you to understand that this section of our Code of Conduct isn’t designed to cover everything. We may take action — issue a warning, suspend your account(s) and/or IP addresses, lower your post count, delete/edit your post(s)/thread(s), etc. — if your conduct at healthLearn is counterproductive to the Code of Conduct’s principle guidelines.

 

Unauthorized access / Forum Security

The following actions are strictly prohibited:

  • Accessing, or attempting to access, the accounts of other users
  • Exploiting, or attempting to exploit, bugs, vulnerabilities, or loopholes; whether they are disclosed or undisclosed
  • Penetrating, or attempting to penetrate, security measures of healthLearns  software or hardware, or electronic communications system

All intrusions will subject all your healthLearn accounts to immediate suspension, regardless of whether or not the intrusion results in the corruption, loss, or theft of data.

 

Users are responsible for the security of their healthLearn accounts. Users may not share their passwords or transfer – via any means – their accounts to others without the express permission of the healthLearn Administration Team. In addition, users are responsible for all activity made by them or anyone the user allows to use their account.

 

Ad Hominem

Ad Hominem comments/personal attacks towards anyone - staff, forum member, or a visitor who is likely to view it on the forums - is subject to the message being deleted and action taken against the user, regardless of how pertinent or thoughtful the rest of the message might be.

 

Spamming

Unless a thread or forum is designated as an area ok for spamming, you may not spam. Spam includes, but is not limited to, the following:

  • Excessive off-topic threads
  • Posting nonsensical messages
  • “Flooding” the forum with similar meaning messages
  • Post-Count farming
  • Inciting a forum war or riot
  • Outwar-style links
  • Blatant advertising
  • Messages without content
  • Fraudulent activity (Pyramid schemes, chain letters, etc.)
  • Free-____ links (i.e. Free iPods, Free PSP, etc. etc.)

 

Advertising

Please note that our forums aren’t the place to advertise your own sites, business or forums. You are welcome to link your site in your signature without a slogan.

 

Any forum member who seems to have created their account solely to promote another site will be permanently suspended.

 

Pirated Materials, Cracks, Keys, and Key-Generators

“Piracy” is the illegal copying and/or distribution of copyrighted content including, but not limited to, games, software, music, movies, pictures, ROMs, abandon-ware, and leaked software. “Cracks” are programs that disable copy-protection technology; a “Key” is a combination of numbers and letters that is required for software installation and sometimes used to validate users for online play; and “Key-Generators” are programs that generate valid Keys.

 

You may not encourage, post in support of, link to, or discuss activities, methods, and/or techniques involving piracy, cracks, keys and key-generators. In addition, the following are grounds for moderator action on your post and/or account:

  • Seeking help to create cracks and key-generators
  • Seeking missing files that are supplied with installation CD(s)
  • Admitting to possess pirated materials, cracks, and key-generators
  • Admitting to distribute pirated materials, cracks, keys and key-generators
  • Admitting to the use of cracks and key-generators
  • Uploading any such files to healthLearn

Generally breaking this rule will result in an instant suspension of your account. However you may be given a warning for a first offence if, in our opinion, you are a new user who doesn’t understand why this is such a strict rule – this will be explained to you; any subsequent offences will result in a permanent ban.

 

Forgery or impersonation

Attempting to impersonate any person, including staff, using forged headers, instant messenger names in an effort to deceive or mislead is prohibited.

 

Profanities

You may not use profanity or bypass the software-based censor. In addition to words included in the censor list, sexual remarks and slang may be considered profane when used in certain contexts.

A word about what is considered to be bypassing the software-based censor: Anything done to avoid the default *'s provided by the censor is considered to be a bypass of the censor. For example, if the word “angle” was in the censor (it is not), then all of the following are considered a bypass of the censor and thus in violation of the Code of Conduct:

  • A****
  • ang1e, angl3
  • anglë, añgle
  • a n g l e
  • [i]A[/i][i]n[/i]gle
  • a<!-- a -->ngle
  • <img src="http://www.example.com/93QrsteaV/angle.gif"> (links to image containing the word “angle” used in a demeaning context)

Harassment

You may not use terms or audio/visual materials referring to ethnic/national origin, ideological/religious beliefs, gender, or sexual preference in a demeaning context.

We have no tolerance for discrimination. You are in violation of this rule if the nature of your post discriminates, promotes hate, promotes violence or advocates hatred or discrimination against individuals, groups, races, cultures or organizations because of their ethnic/national origin, skin colour or culture.

 

Derogatory Terms

If you use any terms in an offensive context against a person, race, culture, group or organization, as determined by our moderators, you are in violation of this rule.

Please note that words carry different meanings in different cultures, and that while a word may be acceptable use in one part of the world, it may not be in another. In addition, anyone can invent their own derogatory terms, unfortunately. Because of those factors, we will evaluate the context in which the term was used to determine whether a violation has occurred.

 

Porn/Sexually Offensive Materials

You may not post or link to pornography or sexually offensive materials.

 

Offensive Images / Shock Sites

You may not post or link to shock sites, or any such obscene material. Violations of this rule will result in a permanent ban on your account.

 

Illegal Use

You may not use our forums for illegal purposes, in support of illegal activities, or encourage conduct that would constitute a criminal offense, as determined by the laws of New Zealand. Such activities will guarantee a ban. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

 

Privacy

  • You may not post any form of real life information of a user unless the user has first permitted it by express consent. Examples of real life information include name, address, IP addresses, and phone numbers.
  • You may not distribute any form of real life information, email address, private/email Messages, and Instant Messenger messages (“Chatlogs”) with intent to harass or in any demeaning manner as determined by a moderator, regardless of consent.
  • You may not disclose a user's unpublicized email address unless the user has first permitted it, either by actual consent or previously releasing said information.

 

Signatures

Signatures, whether facilitated by the forum software or by the user, may not exceed the following restrictions:

  • The signature may not contain more than 3 lines including blank lines
  • Signature images may not be larger than 300 pixels wide by 75 pixels high
  • The signature must not violate any part of this Code of Conduct

 

Email Addresses

  • You may not harvest email addresses from our forums for any purpose
  • You are required to keep your forum account's email address up-to-date. If a warning sent to the email address on record bounces, your account may be suspended.

 

Moderation & Bans

  • You may not publicly complain about or demand a reason for another user's ban, the deletion of a message, or the deletion/closure of a thread. Any discussion about warnings, bans, message deletion, thread deletion and thread closure should be done over private email between the person concerned and the moderators
  • You may not re-edit a message that has been edited by a moderator
  • You may not post a message on behalf of a suspended user.

 

Miscellaneous

  • Do not post negative posts and discussions that are repeated over and over and over with no other purpose than to disrupt conversation. If you feel the need to say something, say it once and then move on. Do not disrupt multiple threads in order to get your view out.
  • You may not bait/troll users. Bait / Trolling is defined as posting with a clear intent to provoke anger, incendiary posts, and behaviour that results in other users violating the Code of Conduct.
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Help - Organisational Contacts

Help - Organisational Contacts
Organisational Name Region SuperUser Name SuperUser Email
Access Community Health* Canterbury Juliet Nelson
Allied Security* Canterbury Chris McDowall
Amberley Rest Home* Canterbury Don Ross don_ross@access.org.nz
Anglican Living* Canterbury Alison Jephson
Ara Institute of Canterbury* Canterbury Tim Elder tim.elder@ara.ac.nz
Archer Canterbury Jane Meeker jane@archervillage.org.nz
Arowhenua Whanau Services South Canterbury Lisa Dobson ldobson@scdhb.health.nz
Bainfield Park Residential Care Ltd Southern Pania Lee panial@bainfieldpark.com
Bidwill Trust Hospital South Canterbury Ally Hale and Adrienne Johns ally@bidwillhospital.co.nz; adrienne@bidwillhospital.co.nz
Brackenridge CanterburyLaura Coleman
Bupa Canterbury Kim Mugford-Black kim.mugford-black@bupa.co.nz
Canbreathe* Canterbury Teresa Chalecki
Charlotte Jean Maternity Hospital Southern  Sue O'Brien ciquality@xtra.co.nz
Canterbury District Health Board Canterbury HealthLearn Admin admin@healthLearn.ac.nz
Christchurch City Mission* Canterbury Jan Spence jan@citymission.org.nz
Chatswood Retirement Village Canterbury Jocelyn Flores clinical@chatswoodretirement.co.nz
Christchurch Clinical Studies Trust Canterbury Rachel Heenan rachel@ccst.co.nz
Christchurch Nursing Bureau Ltd Canterbury Diane & Lesley diane@cnb.co.nz & lesley@cnb.co.nz
Christchurch PHO Limited* Canterbury Laila Cooper
Clare House Care Ltd Southern  Karl Burgess Karl.Burgess@clarehouse.co.nz
Clutha Health First Southern Trudie Farquhar trudie.farquhar@chf.co.nz
Dementia Care New Zealand Canterbury Simon Hamley simon@dementiacarenz.co.nz
Department of Corrections Other Fiona Irving, Chris Dupont, Kirsty Fraser, Kay Sloan, Linzi Sargent
Fiona.irving@corrections.govt.nz; Christina.dupont@corrections.govt.nz; Kirsty.fraser@corrections.govt.nz; Kay.sloan@corrections.govt.nz; Linzi.sargent@corrections.govt.nz
Dixon Health Rest Home West Coast Rose Kennedy dixonhouse.greymouth@gmail.com
Edith Cavell Lifecare* Canterbury   admin@healthLearn.ac.nz
Encorė Health Canterbury Janelle Holton-Lowe
janelle.holtonlowe@gmail.com
Elmswood Retirement Village Canterbury Sarah Criglington Educator@elmswood.co.nz
Forte Health Limited* Canterbury Roisin McGarr
Golden Healthcare Group* Canterbury Isabel Kirk
Healthcare New Zealand Community Health* Canterbury Susan Bowness
Healthcare of NZ Holdings Limited Other Kelly Robertson Kelly.Robertson@healthcarenz.co.nz
Hewlett Packard Enterprise* Canterbury  admin@healthLearn.ac.nz
Homestead Ilam* Canterbury   admin@healthLearn.ac.nz
Hospice South Canterbury South Canterbury Faye Gillies seniornurse@hospicesc.org.nz
Kaiapoi Lodge Residential Care Ltd  Canterbury Jonathan Prangnell Jonathan@kaiapoilodge.co.nz
Kaikoura Physiotherapy Ltd Canterbury John Taggart kkphysio@xtra.co.nz
Kaupapa Maori and Pacific NGO* Canterbury Elly Grant elly@pw.maori.nz
Kauri Lodge* Canterbury Hamish Bennett
Kimi Hauora Wairau (Marlborough PHO Trust)* Other
admin@healthLearn.ac.nz
KM Surgical Canterbury Kirsty Ewart kirsty@derm.co.nz
Laura Fergusson Trust Canterbury Alice Bond alice@insightteam.co.nz
Malvern Health and Community Trust* Canterbury  admin@healthLearn.ac.nz
Maples Lifecare Canterbury Hikari Shibusawa Light15@hotmail.co.jp
Mayfair Retirement Village Canterbury Dennis Demanawa clinicalmanager@mayfairretirement.co.nz
Medacs Healthcare Canterbury Brendan McIlraith brendan.mcilraith@medacs.co.nz
Mercy Hospital Dunedin Ltd Southern Kerry Davis, Jackie Dunham, Matt McDonald kerry.davis@mercyhospital.org.nz; jackied@mercyhospital.org.nz; Matt.McDonald@mercyhospital.org.nz
Merivale Retirement Village* Canterbury Sarah Skinner
Methven House Canterbury Jo Molyneux jorhodes27@hotmail.com
Mt Pleasant Medical Centre Canterbury Rachael Christmas r.christmas333@gmail.com
Nazareth Care Canterbury  Deborah Collins csm.christchurch@nazarethcare.com
Nelson Bays Primary Health* Other   admin@healthLearn.ac.nz
New Zealand Blood Service Canterbury Sarah Rodger sarah.rodger@nzblood.co.nz
New Zealand College of Midwives Canterbury Lynda Overton lynda.o@nzcom.org.nz
New Zealand Defence Force Canterbury Rachael Prestidge rachael.prestidge2@nzdf.mil.nz
New Zealand Nursing Agency Ltd Canterbury Alastair Brown, Karen Watson & Aileen Scott mail@nznursing.co.nz
Nurse Maude Association* Canterbury Sheree East
Nova Trust Canterbury Tony Fallon tony.fallon@novatrust.org.nz
Oceania - Middlepark Rest Home and Hospital Canterbury Anna Carey anna.carey@oceaniahealthcare.co.nz
O'Conor Home West Coast Debbie Jordan debbie@oconorhome.co.nz
Oh Well Ltd Canterbury Ingrid Barclay & Alison Kerr
Oxford Women's Health* Canterbury Tanya Sheen
Pacific Radiology Canterbury Canterbury Karen Miller karen.miller@pacificradiology.com
Pegasus Health (Charitable) Limited* Canterbury Service Desk
Plastic Surgery Associates Canterbury  Aimee Lawson aimee@barnabynye.co.nz
Presbyterian Support Southland Southern Raewyn Healey RHealey@enliven.nz
Pukeko Blue Ltd Canterbury Trudy Diggs
trudy@pukekoblueltd.co.nz
Rannerdale Veterans Care* Canterbury Vivienne Erickson
Rosebank Residential Home Ltd Canterbury Kim Theewis education@rosebankhosp.co.nz
Rural Canterbury PHO Canterbury Janetta Skiba janetta@rcpho.org.nz
Ryman Healthcare - Anthony Wilding* Canterbury Madelyn Premacio
Ryman Healthcare - Charles Upham* Canterbury   admin@healthLearn.ac.nz
Ryman Healthcare - Diana Isaac* Canterbury   admin@healthLearn.ac.nz
Ryman Healthcare - Ernest Rutherford* Other   admin@healthLearn.ac.nz
Ryman Healthcare - Essie Summers* Canterbury   admin@healthLearn.ac.nz
Ryman Healthcare - Frances Hodgkins* Canterbury   admin@healthLearn.ac.nz
Ryman Healthcare - Margaret Stoddart* Canterbury   admin@healthLearn.ac.nz
Ryman Healthcare - Ngaio Marsh* Canterbury  admin@healthLearn.ac.nz
Ryman Healthcare - Rowena Jackson* Southern  admin@healthLearn.ac.nz
Ryman Healthcare - Woodcote* Canterbury   admin@healthLearn.ac.nz
Ryman Healthcare - Yvette Williams* Southern   admin@healthLearn.ac.nz
Sarona Community Trust Canterbury Joyce Majendie sarona.trust@xtra.co.nz
South Canterbury Primary and Community Canterbury   admin@healthLearn.ac.nz
South Island Alliance* Canterbury   admin@healthLearn.ac.nz
Southern Cross Hospital - Christchurch Canterbury Julie Hedley
Southern District Health Board Southern Nicola Brandsen & Stephanie Vos
Southern Endoscopy* Canterbury Karen Clarke
Southern Institute of Technology Southern Cassie Carstensen cassie.carstensen@sit.ac.nz
SportsMed Christchurch* Canterbury   admin@healthLearn.ac.nz
Sport Southland Southern Dave Gibbs dave.gibbs@sportsouthland.co.nz
St Allisa Canterbury Kurt Bacaltos & Clarisse Herrerra kurt.bacaltos@stallisa.co.nz; aclarisse@yahoo.com
St George's Hospital* Canterbury Carol Ferguson
Stepping Stone Trust* Canterbury Sharon Schwalger
Streamliners Canterbury Heather Pearce Heather.Pearce@streamliners.co.nz
Summerset in the Sun - Nelson Nelson Geri Harvey Geri.Harvey@summerset.co.nz
Terrace View Retirement Village Canterbury Catherine Salcedo
nursemanager@terraceview.co.nz
The Hernia Clinic Canterbury Debbie Osborn nurse@herniaclinic.co.nz
The Florence Nightingale Agency  Canterbury Sarah Watkins sarah@florence2care.co.nz
Ultimate Care Group - Allen Bryant West Coast Astra Pagaddu-Hornby clinical.allenbryant@ultimatecare.co.nz
Ultimate Care Group - Bishop Selwyn* Canterbury Gene Ruiz
Ultimate Care Group - Karadean* Canterbury Liz Healee clinical.karadean@ultimatecare.co.nz
Ultimate Care Group - Kensington Court* Other   admin@healthLearn.ac.nz
Ultimate Care Group - Rose Court* Canterbury   admin@healthLearn.ac.nz
Waitaki District Health Services Ltd Southern Trish Bloxom, Andrea Cairns & Mandy Collins trish.bloxsom@southerndhb.govt.nz andrea.cairns@southerndhb.govt.nz mandy.collins@southerndhb.govt.nz
WesleyCare Canterbury  Cheryl Bowden cheryl@mmsi.org.nz
Westmar Senior Care Canterbury Imogen Forgues
Imogen.Forgues@outlook.com
Wellsouth Primary Health Network Southern Katrina Braxton katrina.braxton@wellsouth.org.nz
West Coast PHO* West Coast Pauline Ansley
WindsorCare Canterbury Gene Rose Ruiz clinicalmanager@windsorcare.co.nz

Help - Who to Contact

Each organisation that signs a Memorandum of Understanding (MOU) will have a dedicated super user who can help you with basic healthLearn enquiries. 

 

Organisation   Region   SuperUser

 

Archer

 

 

 

Canterbury

 

 

 

Jane Meeker: jane@archervillage.org.nz

 

 Arowhenua Whanau Services

 

 South Canterbury

 

 Lisa Dobson: ldobson@scdhb.health.nz

 

Bainfield Park Residential Care Ltd

 

 

 

Southern

 

 

 

Pania Lee: panial@bainfieldpark.com

 

 

Bidwill Trust Hospital

 

 

 

South Canterbury

 

 

 

Ally Hale: ally@bidwillhospital.co.nz; Adrienne Johns: adrienne@bidwillhospital.co.nz

 

 

Brackenridge

 

 

 

Canterbury

 

 

 

Laura Coleman: Laura.Coleman@brackenridge.org.nz

 

 

Bupa

 

 

 

Canterbury

 

 

 

Kim Mugford-Black: kim.mugford-black@bupa.co.nz

 

  Charlotte Jean Maternity Hospital    Southern  

 Sue O'Brien: ciquality@xtra.co.nz

 

Canterbury District Health Board

 

 

 

Canterbury

 

 

healthLearn@cdhb.health.nz

 

Christchurch Clinical Studies Trust

 

 

 

Canterbury

 

 

 

Rachel Heenan: rachel@ccst.co.nz

 

 

Clutha Health First

 

 

 

Southern

 

 

 

Trudie Farquhar: Trudie Farquhar@chf.co.nz

 

 

Department of Corrections

 

 

 

NZ

 

 

 

Fiona Irving: fiona.irving@corrections.govt.nz; Chris Dupont: Christina.dupont@corrections.govt.nz; Kirsty Fraser: Kirsty.fraser@corrections.govt.nz; Kay Sloan: Kay.sloan@corrections.govt.nz; Linzi Sargent: Linzi.sargent@corrections.govt.nz 

 

 Dixon House Rest Home

 

 West Coast

 

 Rose Kennedy: dixonhouse.greymouth@gmail.com

 

Elmswood Retirement Village

 

 

 

Canterbury

 

 

 

Sarah Criglington: Educator@elmswood.co.nz

 

 

Encorė Health

 

 

 

Canterbury

 

 

 

Janelle Holton-Lowe: janelle.holtonlowe@gmail.com

 

 

Healthcare of NZ Holdings Limited

 

 

 

NZ

 

 

 

Kelly Robertson: Kelly.Robertson@healthcarenz.co.nz

 

 

Hospice South Canterbury

 

 

 

South Canterbury

 

 

 

Faye Gillies: seniornurse@hospicesc.org.nz

 

 

KM surgical

 

 

 

Canterbury

 

 

 

Kirsty Ewart: kirsty@derm.co.nz

 

 

Laura Fergusson Trust

 

 

 

Canterbury

 

 

 

Alice Bond: alice@insightteam.co.nz

 

 

Mayfair Retirement Village

 

 

 

Canterbury

 

 

 

Dennis Demanawa: clinicalmanager@mayfairretirement.co.nz

 

 

Medacs Healthcare

 

 

 

Canterbury

 

 

 

Brendan McIlraith: brendan.mcilraith@medacs.co.nz

 

 

Mercy Hospital Dunedin Ltd

 

 

 

Southern

 

 

 

Kerry Davis: kerry.davis@mercyhospital.org.nz; Jackie Dunham: jackied@mercyhospital.org.nz; Matt McDonald: Matt.McDonald@mercyhospital.org.nz

 

 

Methven House

 

 

 

Canterbury

 

 

 

Jo Molyneux: jorhodes27@hotmail.com

 

 Nazareth Care   Canterbury    Deborah Collins: csm.christchurch@nazarethcare.com

 

New Zealand Blood Service

 

 

 

Canterbury

 

 

 

Sarah Rodger: sarah.rodger@nzblood.co.nz

 

 

New Zealand Defence Force

 

 

 

Canterbury

 

 

 

Rachael Prestidge: rachael.prestidge2@nzdf.mil.nz

 

 

New Zealand Nursing Agency

 

 

 

Canterbury

 

 

 

Alastair Brown, Karen Watson & Aileen Scott: mail@nznursing.co.nz

 

 

Oceania - Middlepark Rest Home and Hospital

 

 

 

Canterbury

 

 

 

Anna Carey: anna.carey@oceaniahealthcare.co.nz

 

 

OH Well Ltd

 

 

 

Canterbury

 

 

 

Ingrid Barclay: ingrid@ohwell.co.nz; Alison Kerr: alison@ohwell.co.nz

 

 

Pacific Radiology Canterbury

 

 

 

Canterbury

 

 

 

Karen Miller: karen.miller@pacificradiology.com

 

Plastic Surgery Associates     Canterbury    Aimee Lawson: aimee@barnabynye.co.nz

 

Rosebank Residential Home Ltd

 

 

 

Canterbury

 

 

 

Kim Theewis: education@rosebankhosp.co.nz

 

 

Southern Cross Hospital, Christchurch


 

 Canterbury

 

 Lyndall McRobb: lyndall.mcrobb@southerncrosshospitals.co.nz

 

Southern District Health Board   

 

 

 

Southern

 

 

 

Nicola Brandsen: Nicola.Brandsen@southerndhb.govt.nz

 

 

Southern Institute of Technology

 

 

 

Southern

 

 

 

Cassie Carstensen: cassie.carstensen@sit.ac.nz

 

 Sport Southland    Southern    Dave Gibbs: dave.gibbs@sportsouthland.co.nz

 

Streamliners

 

 

 

Canterbury

 

 

 

Heather Pearce: Heather.Pearce@streamliners.co.nz

 

 St Allisa   Canterbury  


 Kurt Bacaltos: kurt.bacaltos@stallisa.co.nz; Clarisse Herrerra: aclarisseanne@yahoo.com


 Summerset in the Sun - Nelson    Nelson     Geri Harvey: Geri.Harvey@summerset.co.nz
 

Terrace View Retirement Village

 

 Canterbury

 

 Catherine Salcedo: nursemanager@terraceview.co.nz

The Florence Nightingale Agency    Canterbury    Sarah Watkins: sarah@florence2care.co.nz

 

Ultimate Care Allen Bryant

 

 

 

West Coast

 

 

 

Astra Pagaddu-Hornby: clinical.allenbryant@ultimatecare.co.nz

 

 

Waitaki District Health Services Ltd

 

 

 

Southern

 

 

 

Trish Bloxsom: trish.bloxsom@southerndhb.govt.nz; Andrea Cairns: andrea.cairns@southerndhb.govt.nz; Mandy Collins: mandy.collins@southerndhb.govt.nz

 

 

WellSouth Primary Health Network

 

 

 

Southern

 

 

 

Katrina Braxton: katrina.braxton@wellsouth.org.nz

 

 

WesleyCare

 

 

 

Canterbury

 

 

 

Cheryl Bowden: cheryl@mmsi.org.nz

 

 

Westmar Senior Care

 

 

 

Canterbury

 

 

 

Imogen Forgues: Imogen.Forgues@outlook.com

 

I

Intravenous Fluid and Medication Peripheral Administration Programmes

To gain the entry level Peripheral IV fluid and medication endorsement, staff are required to complete one of the Medication and Fluid Foundation Programmes. 

Please also note that there is no longer a requirement for a practical clinical assessment within the foundation programmes.  Instead, staff are able to download a checklist to work through with their preceptor or IV link staff member. The clinical checklists are located on the Lippincott online procedural manual. To access these, you need to be on a work computer, via the Lippincott app or by using a username and password issued by your organisation.  

Monitoring will be in the form of clinical practice observations or similar, which is undertaken by your workplace IV link staff, quality or audit staff.

Experts from around the South Island have been developing a number of online courses for our Medication and Fluid Foundation programme. This replaces our old Level 1 (or initial) IV Peripheral Therapy Competency.  The purpose of the foundation programme is to maintain consistency and quality of our medication and fluid management training and assessment throughout the South Island health sector. Each foundation programme is made up of a range of courses. Each course has an assessment quiz ranging from 5-15 questions.

The programmes and courses are as follows:

Medication & Fluid Foundation

1

Medication & Fluid Foundation

2

Medication & Fluid Foundation

3

Medication & Fluid Foundation

Paediatrics

Medication and Fluid Foundation Operating Theatre

  • Medication Safety Clinical Calcs
  • Oral Meds
  • Sub Cut 
  •  IV fluids
  • IV meds
  • IV infection prevention
  • Medication Safety
  • Clinical Calcs
  • Oral Meds
  • Sub Cut
  • Pumps
  • Blood and Blood Products
  • IV fluids
  • IV meds
  • IV and Infection Prevention
  • Medication Safety
  • Clinical Calcs
  • Oral Meds
  • Sub Cut
  • Paediatric IV Care
  • Paediatric Fluid and Electrolyte Management
  •  Clinical Calcs
  • Medication Safety
  • IV infection prevention
  • Blood and Blood Products
  • Medication Management in the Operating Theatre Environment
  • Irrigation Fluid Management in the Operating Theatre Environment

 

Any organisation is welcome to use these courses for IV therapy endorsement, however each organisation must have their own policies and procedures on the process of endorsing staff to administer IV medication, ongoing assessment of staff and maintenance of skills, knowledge and standards. .

The division of courses are designed to cater to the needs of the hospital and community settings.

Some examples:

  • Staff in in an adult surgical ward would need to complete foundation 3, whereby a nurse in a paediatric surgical ward would need to complete foundation 3 and the paediatric foundation course.
  • Staff in a General Practice may just require foundation 1, yet in West Coast where the General Practice may deliver IV therapy, you would choose to complete foundation 2.
  • Staff working as District Nurses may complete foundation 2.
  • Staff in ED or ICU will require to complete all the 3 plus the Paediatric foundation.
  • Staff in operating theatre would complete the Medication and Fluid Foundation Operating Theatre programme

If you have staff who have transferred to your area you may require them to complete an additional foundation course depending on the clinical area requirements.  

 


If you do not know how to add a programme to your learning plan - then CLICK HERE (opens in a new window/tab)

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Job Assignments - What are they ?

Job assignments enable users to capture their different responsibilities within their organisation. Job assignments can be created and updated manually via a user's profile and users may hold any number of job assignments, with each job optionally linked to a position, organisation, manager, appraiser and temporary manager.

Managers with team members holding one or more job assignments - including users that might report to other managers too - can see all of their team's details in their Team area and have full access to their record of learning and learning plans.

For seminar events that require manager approval, learners reporting to multiple managers can choose to select which manager should receive the booking approval request. This allows the appropriate manager to approve attendance and manage team member training schedules.

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Lippincott Procedural Manual

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Lippincott procedures

Lippincott America have provided procedures for clinical staff for decades. The South Island Directors of Nursing have approved the use of online Lippincott procedures across the South Island Health System.


PLEASE READ ALL INFORMATION BELOW BEFORE USING LIPPINCOTT PROCEDURES

  • The procedures contain American terminology which we will come to terms with in time.
  • Some procedures contain references to equipment and medications unavailable in New Zealand; this will be rectified.
  • In the interim continue to use your clinical judgement and current service direction when using the Lippincott procedures.
  • Ensure you read all critical notes at the top of the Lippincott procedure which will direct you accordingly.
  • Remember Lippincott is a ‘living’ document.If you find procedure that could possibly pose a safety issue or are not current best practice,discuss this with your line manager, CNE or CNS in your area, for clarification.

Logging in

 

Firstly, click on the login button in the top right corner of the healthLearn front page

Click he login button

 

 

Enter your account user name and password, and click 'Login"

Enter your user name and password

Logging in as a guest

 

If a course has guest access enabled, then you can login without an account using guest access

 

Click the "Login" button in the top right corner of the Front Page

Click th login button

 

 

Click the "Login as Guest" button

Click Login as Guest

 

 

You will then have access to any course that allows guest access

 

Logging in difficulties

Firstly, to access healthLearn you need a healthLearn Account.

Click the button on the front page to create your own account. You must have an Employee number and Organisational work email address, as personal email addresses will not be accepted. Staff from most Canterbury and West Coast Organisations can create their own account.

If you work for one of Canterbury Partnership Group Organisations who do not have an organisational email address, you need to contact your own Educator directly. They will collate the required information and then arrange to have your account created. You will recieve email notification from them when your account has been created. 

 

Check to make sure that you are using your healthLearn account to sign in and not your organisational login information.

With most organisations, healthLearn is a totally seperate system, and has a seperate username and password. If you change your password in your organisational computer network, it will not change or update your healthLearn account

 

Check your keyboard

Make sure you do not have your Caps Lock turned on

 

 

Still having problems? Contact the helpdesk staff using the contact information in the Help Desk Section

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Manager - How do I add my manager?

To add your Manager to your healthLearn profile, please follow the instructions below.

  1. Log in to healthLearn (www.healthLearn.ac.nz)
  2. On the far right side there will be a box called 'MY DETAILS'.  Either click on the link that says 'Manager' or 'Click to update' or 'Add new job assignment.  All these links will take you to same update page.
  3. Scroll down and select 'Choose manager' (please check that you select the correct person, as many people share a similar name. If you are unsure check with your line manager what their email address is as an additional way to confirm their identity. If a manager has updated their details in their job assignment - then a description of who they are should be present).
  4. This is also a good time to update your other details.  Important ones are Job Title, Job Title Number (1 or 2), Position and Organisation.
  5. Click ‘Update job assignment

Image for updating your profile


If you have more than one workplace and/or manager you can add a new job assignment and then continue from step 3 onwards.

Remember: Your healthLearn account belongs to you, if you change organisations or move to a different location, you can create - and delete Job Assignments which will remove the link to that area.

Managers - please be aware if you delete a job assignment - you may delete the link between you and your staff members 

Manager - How do I approve a booking

There are a couple of ways to approve a booking


  • Via email. If you are asked to approve a booking, and email is sent out to you. There is a link in the email which you can click on - you will be prompted to log in to healthLearn, and then the approval page should be displayed. You will need to select either 'Accept" or "Reject" and then update.


  • Via your Task box. If you have an approval waiting, then this will also be displayed in your Task Box/Block located on your dashboard and also within your Team tab information located on the main menu. You need to click on the link in the task (handy hint - click the i symbol for more information). You will need to select either 'Accept" or "Reject" and then update. 



If you click 'View all tasks' you can see the information that you have been emailed - and can then click on the link under the words "Please follow the link below to APPROVE OR DECLINE the request", then you will need to select either 'Accept" or "Reject" and then update.

 

To keep track of your requests - once you have actioned them - it is helpful to clean up your task box and delete these processed requests by selecting the task and then at the bottom of the page - click 'Dismiss'



Please note: the staff MUST have selected you as their manager for any requests to appear on your dashboard.

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Manager - Taking Leave

If as a Manager you are planning leave - or know that you will not be able to action and approve any course requests, you need to do the following


Request that your staff add a Temporary Manager

In the staff members Job Assignment information which is located in the  'My Details' block/box, there is the ability for a staff member to add a temporary manager.


They should select the name of the manager - and how long you will be away for.


When a temporary manager is selected - you will receive a notification message letting you know that one of your staff have selected a temporary manager, and who that manager is.


In an emergency - if you are away, the staff member can contact the course tutor - or facilitator asking them to approve your staff member on your behalf. Please look at the course details carefully to identify who is the most suitable person to contact for your organisation, as some courses have more than one tutor - who belong to different organisations.


Manager - What reports can I see

As a Manager you are able to see a range on information about your staff.

The first stage is to ensure that staff in your area have selected you as their manager in their healthLearn profile. There are two ways to do this - more information can be found in the "How do I add my Manager" section of the Help Files.


In your Team tab (in the main menu).

 Once a staff member has selected you as their manager, you will see their information in your "Team" tab, which will be shown on the main menu at the top of the site. Each staff member will have information that you will be able to view. The initial information that you can see for all staff who report to you is a summary table of learning being undertaken - or completed. For more information you can select your staff member and view the following;


  1. Profile. You will be able to click on the staff members name and view their profile
  2. Record of Learning. This report enables you to see the learning that your staff member has undertaken, and the status of the learning - Not started, in progress and completed. You can filter this further by using the display settings to show only, in progress, completed and completed via RPL (recognition of prior learning)
  3. Bookings. You can see what sessions your staff member has attended (face to face session) and what sessions they have upcoming
  4. Learning Plan. You can view a staff members learning plan(s). As a manager you have the ability to enroll your staff member into a course, programme or certification through their learning plan.


On your Manager dashboard

there is a table which shows a list of any staff members awaiting course approval - or on a waitlist for a course. To see staff in this report - they must have selected you as their manager. You will also still see their approval requests in your "Tasks" box - located on your dashboard on the left side - and under the Team tab on your main menu.


In your Reports tab 

(in the main menu), there are additional reports that you can access for the staff who have assigned you as their manager.

  1. Staff training record and course completion report. This report enables you to search for information around course completion status by staff member name or course name
  2. Staff programme completion report. This report enables you to search for information around programme (pre-set collection of courses) completion status by staff member name or programme name
  3. Staff certification completion report. This report enables you to search for information around certification (a repeating course, or set of courses) completion status by staff member name or certification name
  4. Staff face to face session status. This report enables you to view and search for upcoming face to face (seminars) status and information. (i.e. approved, awaiting approval, wait-listed, cancelled etc)
  5. Seminar Sessions Summary. This report allows you to search for any workshop (seminar) session, and allows you to see the following; Presenter, Start and finish date/time, Room Location, Course the workshop is in, name of the workshop, number of attendees, places still available and a booking status. The filters are very helpful with this.
  6. Course Library Catalogue Search. This report allows you to search through every course in the system, and includes the following information; Course name, Course Category, Course Code, Course Summary (From the directory listing) and Professional Development Hours. The filters are also quite helpful when searching for information.

Click here to view the Manager 'Cheat Sheet'

 

Manager and Educator - Important information for new staff or staff leaving

If a new member of staff begins in your workplace and...

They already have a healthLearn account - Just ask them to update their position (if applicable), workplace and manager. It is important that they do not create another account as this will result in two accounts they have to maintain and two records of learning. If they have lost access to their account contact the technical team on admin@healthlearn.ac.nz

If staff do not have a healthLearn account - Ask them to create a new account. When they create their account they can set their workplace and position during setup - but can only select their Manager once they have logged into the system with an active account. This is for security reasons so that people without healthLearn access cannot view the user directory, and to ensure that only people who are logged in can view the user directory.


If a staff member is moving on

If a staff member starts a new job, they will still be able to access healthLearn and their record of learning. Please encourage them to do the following

  1. Update their email address if needed. To reset their password, they will need to have access to an email address. Staff who have work email addresses can update their details in their user profile to a home/personal email - or to their new workplace email address.
  2. Update their workplace. Please ensure that they update their workplace in the My Details Block (Job Description)
  3. Update their manager. Please ask them to update their manager in their My Details Block. If they are going to a place where their manager does not have an account, just get them to delete their old manager - and then they can update their manager when they are able.

Memorandum of Understanding

Thank you for your interest in joining up to the healthLearn Learner Management System.

For your organisation to gain access to the healthLearn LMS, you will need to nominate a contact person, and also identify and provide details of the person in your organisation who can formally agree to the terms and conditions (MOU) of the access agreement. In addition, you will also need to nominate a ‘SuperUser’ who will need to complete the online introductory course, and will be the person/people to support staff in your organisation using the healthLearn LMS.


The process of obtaining access is generally as follows

1. Application is submitted online

2. Your contact person is sent a confirmation, and details of SuperUser/s requested

3. Application is processed

4. Organisation verified

5. Organisational access set up

6. Support information sent out to the SuperUser and main contact

7. Access for your SuperUser is arranged

8. SuperUser is enrolled into the SuperUser training course

9. Once SuperUser training is completed, go live date advised

 

To begin the process, please submit your organisational details online by clicking HERE

If you have any additional queries, please contact one of the administration team at admin@healthlearn.ac.nz

 

The healthLearn Terms and Conditions

In these terms and conditions (Terms and Conditions), CDHB means the Canterbury District Health Board who hosts the Learner Management System (healthLearn) and the Organisation means an entity authorised by CDHB to access and use healthLearn.
The Terms and Conditions govern the use of healthLearn. By accessing healthLearn, the Organisation accepts the Terms and Conditions. A licence to access healthlearn is only granted on the basis that the Terms and Conditions are accepted.


Purpose
CDHB recognises that personnel external to the CDHB who are health workers (Users) may benefit from access to learning content contained within healthLearn as part of maintaining and extending the range of skills they can offer to the wider health system. These Terms and Conditions set out the terms on which access to healthLearn will be provided.
Approved Health System Region


At CDHB’s discretion, healthLearn will be provided free of charge to approved Organisations and Users within the Approved Health System Region (AHSR) as defined by CDHB. Organisations that operate within the AHSR area that also have health workers outside the AHSR area will generally only be allocated free user accounts for health workers within the AHSR area.
In addition to any other rights under these Terms and Conditions, CDHB reserves the right to charge the Organisation for access to healthLearn if the number of user accounts allocated to the Organisation is exceeded or used by health workers outside the AHSR area without CDHB’s consent.


Obligations
CDHB agrees to:

  • provide AHSR Users approved by CDHB access to content at a course level in healthLearn; and
  • provide a level of support to Organisations as outlined in the Business Rules for healthLearn set out in Schedule 1 attached.
  • The access and support services to be provided by CDHB as referred to above shall be on an all care, no responsibility basis.

CDHB shall have no liability to Organisation or its Users arising from or in connection with these Terms and Conditions or healthLearn.

The Organisation agrees to:

  • adhere to, and procure that its Users adhere to, the Business Rules for healthLearn set out in Schedule 1 attached below; and
  • provide end user support for Users to access healthLearn.

Confidentiality
The Organisation agrees to keep confidential any information reasonably considered to be of a confidential nature (Confidential Information) and will not, without the CDHB’s prior written consent, divulge any Confidential Information to any third party. This provision will not apply to:

  • any information in the public domain other than in breach of these Terms and Conditions;
  • information obtained from a third party who is free to divulge the same; or
  • disclosure of information which is required by law.

Intellectual Property
All intellectual property rights in healthLearn and its content belong to the CDHB and nothing in these Terms and Conditions has the effect of transferring ownership of any aspect to any third party.

Assignment
The Organisation shall not transfer, assign or sublicense any aspect of the grant of rights of access to healthLearn without the CDHB’s prior written consent.

Termination
If the Organisation or its Users fail to comply with these Terms and Conditions (including the Business Rules for healthLearn attached as Schedule 1), then CDHB may, without liability, immediately suspend or terminate access to healthLearn for the Organisation or all/any Users.
CDHB may, without cause or liability, terminate the Organisation’s or all/any User’s access to healthLearn at any time by giving not less than 30 days prior written notice to the terminated Organisation and/or Users.
On termination of the Organisation’s or all/any User’s access to healthLearn, all provisions of these Terms and Conditions that are intended to continue after termination of access will continue in full force and effect.

Review
CDHB may from time to time to review how it provides healthLearn. Such review may include review of the costs to CDHB of providing access to healthLearn and whether it charges for future access.

Indemnity
The Organisation indemnifies CDHB and will keep CDHB indemnified against any loss, costs, expenses or damages incurred or suffered by CDHB which arise directly out of the Organisation’s breach of these Terms and Conditions.

Variation
These Terms and Conditions may be varied by CDHB at any time and any variation will be effective once published on healthLearn.

Severability
In the event that any term of these Terms and Conditions is subsequently found to be unenforceable, invalid or illegal for any reason whatsoever, the other terms will be remain in full force and effect as if these Terms and Conditions had been agreed to without such provision.


Schedule 1 - Business Rules

Click HERE to view the business rules 

 

Mobile Devices

healthLearn uses a responsive theme - similar to websites that detect what sort of device you are using. If you are using mobile devices, such as iPads, iPhones, tablets and android phones, the healthLearn site will look slightly different - although the majority of the functions and options should work.

Please be aware, for the best results, please ensure you are using a desktop or laptop computer, as there is some content that will be difficult to see on small devices.

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Nursing Council Code of Conduct Course GUEST ACCESS

 

The Code of Professional Conduct Online Learning Module is now CLOSED

Due to the requirement that all nursing staff should have completed some training around the Nursing Council Code of Conduct by July 2015, the course is no longer being offered.

Thank you for all the feedback on the course. Student should be able to access the course in your own educational institution.

The course may still be available for staff from other DHB's who have their own online learning site.

If your organisation has an online learning platform, and you would like a copy, please email admin@healthlearn.ac.nz with your organisation details and postal address.

The course will only work on a moodle-based platform.

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Organisational Access Terms and Conditions

healthLearn - Terms and Conditions of use- Organisation

 

In these terms and conditions (Terms and Conditions), CDHB means the Canterbury District Health Board who hosts the Learner Management System (healthLearn) and the Organisation means an entity authorised by CDHB to access and use healthLearn. The Terms and Conditions govern the use of healthLearn.  By accessing healthLearn, the Organisation accepts the Terms and Conditions. A licence to access healthlearn is only granted on the basis that the Terms and Conditions are accepted.

 

Purpose

CDHB recognises that personnel external to the CDHB who are health workers (Users) may benefit from access to learning content contained within healthLearn as part of maintaining and extending the range of skills they can offer to the wider health system. These Terms and Conditions set out the terms on which access to healthLearn will be provided.

 

Approved Health System Region

At CDHB’s discretion, healthLearn will be provided free of charge to approved Organisations and Users within the Approved Health System Region (AHSR) as defined by CDHB. Organisations that operate within the AHSR area that also have health workers outside the AHSR area will generally only be allocated free user accounts for health workers within the AHSR area. In addition to any other rights under these Terms and Conditions, CDHB reserves the right to charge the Organisation for access to healthLearn if the number of user accounts allocated to the Organisation is exceeded or used by health workers outside the AHSR area without CDHB’s consent. 

 

Obligations

CDHB agrees to:

  • provide AHSR Users approved by CDHB access to content at a course level in healthLearn; and
  • provide a level of support to Organisations as outlined in the Business Rules for healthLearn set out in Schedule 1 attached.

The access and support services to be provided by CDHB as referred to above shall be on an all care, no responsibility basis. CDHB shall have no liability to Organisation or its Users arising from or in connection with these Terms and Conditions or healthLearn.

 

The Organisation agrees to:

  • adhere to, and procure that its Users adhere to, the Business Rules for healthLearn set out in Schedule 1 attached; and
  • provide end user support for Users to access healthLearn.

 

Confidentiality

The Organisation agrees to keep confidential any information reasonably considered to be of a confidential nature (Confidential Information) and will not, without the CDHB’s prior written consent, divulge any Confidential Information to any third party.  This provision will not apply to:

  • any information in the public domain other than in breach of these Terms and Conditions;
  • information obtained from a third party who is free to divulge the same; or
  • disclosure of information which is required by law.

 

Intellectual Property

All intellectual property rights in healthLearn and its content belong to the CDHB and nothing in these Terms and Conditions has the effect of transferring ownership of any aspect to any third party.

 

Assignment

The Organisation shall not transfer, assign or sublicense any aspect of the grant of rights of access to healthLearn without the CDHB’s prior written consent.

 

Termination

If the Organisation or its Users fail to comply with these Terms and Conditions (including the Business Rules for healthLearn attached as Schedule 1), then CDHB may, without liability, immediately suspend or terminate access to healthLearn for the Organisation or all/any Users. CDHB may, without cause or liability, terminate the Organisation’s or all/any User’s access to healthLearn at any time by giving not less than 30 days prior written notice to the terminated Organisation and/or Users.  On termination of the Organisation’s or all/any User’s access to healthLearn, all provisions of these Terms and Conditions that are intended to continue after termination of access will continue in full force and effect.

 

Review

CDHB may from time to time to review how it provides healthLearn. Such review may include review of the costs to CDHB of providing access to healthLearn and whether it charges for future access.

 

Indemnity

The Organisation indemnifies CDHB and will keep CDHB indemnified against any loss, costs, expenses or damages incurred or suffered by CDHB which arise directly out of the Organisation’s breach of these Terms and Conditions. 

 

Variation

These Terms and Conditions may be varied by CDHB at any time and any variation will be effective once published on healthLearn.

 

Severability

In the event that any term of these Terms and Conditions is subsequently found to be unenforceable, invalid or illegal for any reason whatsoever, the other terms will be remain in full force and effect as if these Terms and Conditions had been agreed to without such provision. 

 

Schedule 1:

SUPPORT SERVICES

For the term of this Agreement, we agree to provide you the following Support Services:

  1. We agree to train initially your nominated staff to act as learner support for your Subscribed Users and/or develop tools, processes and procedures for your nominated staff to act as learner support for your Subscribed Users. 
  2. Support services are available to you during our business hours, Monday to Friday from 8 am to 4pm, excluding public holidays in Christchurch.
  3. Support Services are limited to access to and use of heathLearn only.  We will not provide you with support in relation to any of the Content or other materials that may be available to you on other LMS Platforms.

 

 

 

 

 

Organisations - How can my organisation sign up to healthLearn?

 

For your organisation to gain access to the healthLearn LMS, you will need to nominate a contact person, and also identify and provide details of the person in your organisation who can formally agree to the terms and conditions of the access agreement. In addition, you will also need to nominate a ‘SuperUser’ who will need to complete the online introductory course, and will be the person/people to support staff in your organisation using the healthLearn LMS.

The process of obtaining access is generally as follows

1. Application is submitted online

2. Your contact person is sent a confirmation, and details of SuperUser/s requested

3. Application is processed

4. Organisation verified

5. Organisational access set up

6. Support information sent out to the SuperUser and main contact

7. Access for your SuperUser is arranged

8. SuperUser is enrolled into the SuperUser training course

9. Once SuperUser training is completed, go live date advised

To begin the process, please submit your organisational details online by clicking HERE

If you have any additional queries, please contact one of the administration team at admin@healthlearn.ac.nz

 

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Password Reset

Please carefully read the instructions below to reset your password:

  1. Click on the 'Lost Password' link under the login box on the healthLearn login page (www.healthLearn.ac.nz)
  2. Enter your email address in the second box (not your username in the first box) that you registered with, then click search. Result: If you have a valid account and entered a correct email address, you will be sent an email to that registered email address with a link to generate a new password.
  3. Sign into your email account, open the email then click on the link to reset your password. Click save changes.  Result: You have successfully changed your password and are logged in


NB: If you do not receive an email, first check your SPAM/Junk Mail.  If it's not there,you may have entered an incorrect email address (repeat the steps above) or contact your SuperUser (Click HERE for a list of contacts).

Pop-up blocker - turning it off

Pop-ups - What are they?

 To reduce annoying advertising, most computer browsers have pop-up windows disabled as a default setting. In some courses there are scenarios and quizes which open in a new window. To make sure your computer lets you do this you need to enable "Pop-ups".

eg. If you go into one of the scenarios, it will open in a new window. If your pop-ups are enabled the scenario will start. This means your computer is set to allow "Pop-ups" already so you are ok to begin working through the scenario.

If the scenario does not start...... don't worry!

You should see something similar to the picture below.

If you see this yellow bar you need to enable pop-ups

















The yellow bar is asking if you want to enable "pop-ups". If you click on the yellow bar you will be given a couple of options.

 

Turn pop-ups on or off
  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Settings.
  4. At the bottom, click Show advanced settings.
  5. Under "Privacy," click Content settings.
  6. Under "Pop-ups," select an option: Allow this site to show pop-ups.

 

As the healthLearn site is spam free - we reccomend that you choose "Always Allow Pop-ups from This Site..."

The scenario/screen will reload and then you will be able to start the scenario.

(sneaky hint) If you get really stuck - try holding the <ctrl> key down when you click on the Enter/Start button

 

For Users of Google Chrome

Chrome features a pop-up blocker that can prevent new windows from opening. When it does, you'll briefly see the message "Pop-up blocked" in the address bar.

Image

You can allow pop-ups from a site that you're visiting by clicking the blocked pop-up icon, selecting "Always allow pop-ups from [address of site]", and clicking Done.

Image

 

 

For users of Apple Macintosh Safari Browsers

How to enable or disable the pop-up blocker in the Apple Safari web browser.

  1. Windows users select Edit > Preferences. Mac users click Safari > Preferences.
  2. Click on Security at the top of the window.
  3. Check the box Block pop-up windows to enable this feature. Uncheck it to disable it.

Safari popup blocker setting

 

 

Additional Resources

Here is a link to a website that has information for other internet browsers that you may find useful

http://www.lbl.gov/ehs/training/webcourses/globalAssets/CourseRequirements/disablePopups/disablepopups.html

Profile - How do I update my user profile

Watch the short video below to find out how to update your healthLearn user profile

Program - What is a Program

A program is a pre-set selection of courses that are required to be completed. Programs are located in the programme directory.

An example of a program is that if you enrol into the "gardening for beginners" program, you will need to complete the following courses

  1. Weeding
  2. Flower identification
  3. How to use fertiliser
  4. Compost management

Once all the courses have been completed, then you have 'passed' the program.

Program: how to enroll into a program

A program is a collection of courses that have been grouped together. Often a programme is used to assist in packaging courses required for orientation, required training or study.

In the programs category, you can see the programs which are currently available, and what they consist of. 

To enrol into a program, you need to add the program to your learning plan.

Step 1: Select 'Learning Plans' on the main menu

Step 2: Click on "My Learning Plan"  (*NOTE: if you have a completed learning plan (i.e. orientation) already you will need to create a new learning to enable you to add a program to it. See below for further instructions)

Step 3: Click on the Programs Tab and then click the "add programs" button

Step 4: Using the expandable menu (click the + symbol to expand the menu) locate the programme you want to enrol into

Step 5: Click the 'save' button

The program has now been added to your learning plan. If you want - you can add a due date to the programme to help track your learning.

You can now get to the courses in a program in a couple of different ways

  1. In the Current Learning Block/Box in your dashboard
  2. In the Program catalogue which is in the programs category (Uder Find Learning in the main menu)
  3. or directly within your learning plan - which is where can also view the progress of your program as you complete each of the courses listed.

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There is a short video below which also shows the process of adding a program to your learning plan.

 

* to create a new Learning Plan click on Learning Plans and then "create new learning plan" You may like to name the learning plan (or not) and then click "Create plan" at the bottom of the screen. In the next screen you will need to click "Activate plan".  You can then click "Add programs" and choose the program you need to add as per step 3.

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Roles within healthLearn

Below is a list of the different roles within the healthLearn LMS

 

 

Role  Description
Site Manager Managers can access course and modify them, they usually do not participate in courses.
Course creator Course creators can create new courses anywhere within the whole system
Tutor Tutors can do anything within a course, including changing the activities and grading students.
Trainer Responsible for delivering training of learners, but may not alter activities.
Learner User acquiring knowledge, comprehension, or mastery through learning
Guest Guests have minimal privileges and usually can not enter text anywhere.
Staff Manager User tasked with managing the performance of a learner or team
Authenticated user

All logged in users.

Assessor User tasked with assessing the performance of a learner
Regional Manager User who is responsible for the performance of a region and has access to regional reports
Regional Trainer User who oversees the delivery of training within a region
Guest Tutor

Tutors can do anything within a course, including changing the activities and grading students.

SuperUser

A SuperUser is a local support person for small organisations. Generally organisations with a service desk would not have a SuperUser. Enabled Rights are; -View list of staff in their organisation (Via dashboard) -View Staff Profiles (Via dashboard) -Update Staff Passwords (Via dashboard) -Update Profile Details (Via dashboard) -Cannot Create or Delete Users (Via dashboard) Based on the ROLE:SuperUser Audience (DYNAMIC)

IT Helpdesk

Role which enables the user to maintain user accounts regardless of the organisation. Unable to delete users Based on the ROLE:IT Helpdesk Audience (SET)

Educator

An Educator is involved in supporting managers and staff in training and development Enabled Rights are; - Approve face-to-face courses on behalf of managers - Book staff into face-to-face training (via dashboard) Based on the ROLE:Educator Audience (SET)

Course Developer Course Developers can create new courses in the Under Development Category, and also view the under development category which is generally hidden from general users
Audit and Quality Staff

Role for staff who require access to reports for augit and quality purposes

This role allows access to Quality and Audit Reports

No other additional permissions

If you require to be assigned one of these roles - please contact the healthLearn admin team for further assistance admin@healthlearn.ac.nz 

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Super User - Update Staff Details

As an Organisational Super User you will be able to update the details of staff in your organisation/workplace

You will be able to do the following

  1. View a profile
  2. Edit a profile
  3. Update a password

You need to ensure that you have your organisation listed in your own user profile (displayed on the logged in user block) and that your staff member has selected your organisation in their profile as well.

On your dashboard, there will be an icon called "Update Staff Details"

Enter the name of the staff member you need to update (or click search to display all staff names) 

Select the name of the staff member - and click on their name. You will be taken to their profile

Click the "Edit Profile" link

Make the changes that are required - and then click Update at the very bottom of the page

Click on the healthLearn logo at the top of the screen to return to your dashboard

Please note: The healthLearn administrators are able to audit all changes to an account, please ensure you only make changes at the request of the staff member concerned, or to assist a staff member to access their account.

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Timing out issue

Some users have reported that they have been logged out of healthLearn due to their session timing out.  They are then not able to log back in.

Our technical team have found that this is a bug with Internet Explorer.

You can either

1) Close down the internet browser then reopen it and log in.

2) Use a different browser e.g. google chrome or Mozilla Firefox (talk to your local IT department if neither of these are options for you).

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