Tuesday, 9 August 2022, 7:09 PM
Site: healthLearn
Course: healthLearn (healthLearn.ac.nz)
Glossary: HELP - healthLearn Help Files

Timing out issue

Some users have reported that they have been logged out of healthLearn due to their session timing out.  They are then not able to log back in.

Our technical team have found that this is a bug with Internet Explorer.

You can either

1) Close down the internet browser then reopen it and log in.

2) Use a different browser e.g. google chrome or Mozilla Firefox (talk to your local IT department if neither of these are options for you).