Thursday, 29 February 2024, 8:29 PM
Site: healthLearn
Course: healthLearn (
Glossary: HELP - healthLearn Help Files

Organisational Access Terms and Conditions

healthLearn - Terms and Conditions of use- Organisation


In these terms and conditions (Terms and Conditions), CDHB means the Canterbury District Health Board who hosts the Learner Management System (healthLearn) and the Organisation means an entity authorised by CDHB to access and use healthLearn. The Terms and Conditions govern the use of healthLearn.  By accessing healthLearn, the Organisation accepts the Terms and Conditions. A licence to access healthlearn is only granted on the basis that the Terms and Conditions are accepted.



CDHB recognises that personnel external to the CDHB who are health workers (Users) may benefit from access to learning content contained within healthLearn as part of maintaining and extending the range of skills they can offer to the wider health system. These Terms and Conditions set out the terms on which access to healthLearn will be provided.


Approved Health System Region

At CDHB’s discretion, healthLearn will be provided free of charge to approved Organisations and Users within the Approved Health System Region (AHSR) as defined by CDHB. Organisations that operate within the AHSR area that also have health workers outside the AHSR area will generally only be allocated free user accounts for health workers within the AHSR area. In addition to any other rights under these Terms and Conditions, CDHB reserves the right to charge the Organisation for access to healthLearn if the number of user accounts allocated to the Organisation is exceeded or used by health workers outside the AHSR area without CDHB’s consent. 



CDHB agrees to:

  • provide AHSR Users approved by CDHB access to content at a course level in healthLearn; and
  • provide a level of support to Organisations as outlined in the Business Rules for healthLearn set out in Schedule 1 attached.

The access and support services to be provided by CDHB as referred to above shall be on an all care, no responsibility basis. CDHB shall have no liability to Organisation or its Users arising from or in connection with these Terms and Conditions or healthLearn.


The Organisation agrees to:

  • adhere to, and procure that its Users adhere to, the Business Rules for healthLearn set out in Schedule 1 attached; and
  • provide end user support for Users to access healthLearn.



The Organisation agrees to keep confidential any information reasonably considered to be of a confidential nature (Confidential Information) and will not, without the CDHB’s prior written consent, divulge any Confidential Information to any third party.  This provision will not apply to:

  • any information in the public domain other than in breach of these Terms and Conditions;
  • information obtained from a third party who is free to divulge the same; or
  • disclosure of information which is required by law.


Intellectual Property

All intellectual property rights in healthLearn and its content belong to the CDHB and nothing in these Terms and Conditions has the effect of transferring ownership of any aspect to any third party.



The Organisation shall not transfer, assign or sublicense any aspect of the grant of rights of access to healthLearn without the CDHB’s prior written consent.



If the Organisation or its Users fail to comply with these Terms and Conditions (including the Business Rules for healthLearn attached as Schedule 1), then CDHB may, without liability, immediately suspend or terminate access to healthLearn for the Organisation or all/any Users. CDHB may, without cause or liability, terminate the Organisation’s or all/any User’s access to healthLearn at any time by giving not less than 30 days prior written notice to the terminated Organisation and/or Users.  On termination of the Organisation’s or all/any User’s access to healthLearn, all provisions of these Terms and Conditions that are intended to continue after termination of access will continue in full force and effect.



CDHB may from time to time to review how it provides healthLearn. Such review may include review of the costs to CDHB of providing access to healthLearn and whether it charges for future access.



The Organisation indemnifies CDHB and will keep CDHB indemnified against any loss, costs, expenses or damages incurred or suffered by CDHB which arise directly out of the Organisation’s breach of these Terms and Conditions. 



These Terms and Conditions may be varied by CDHB at any time and any variation will be effective once published on healthLearn.



In the event that any term of these Terms and Conditions is subsequently found to be unenforceable, invalid or illegal for any reason whatsoever, the other terms will be remain in full force and effect as if these Terms and Conditions had been agreed to without such provision. 


Schedule 1:


For the term of this Agreement, we agree to provide you the following Support Services:

  1. We agree to train initially your nominated staff to act as learner support for your Subscribed Users and/or develop tools, processes and procedures for your nominated staff to act as learner support for your Subscribed Users. 
  2. Support services are available to you during our business hours, Monday to Friday from 8 am to 4pm, excluding public holidays in Christchurch.
  3. Support Services are limited to access to and use of heathLearn only.  We will not provide you with support in relation to any of the Content or other materials that may be available to you on other LMS Platforms.






Organisational Contacts

If you are wanting to create a new healthLearn profile - please search for your Organisation and refer to your local Superuser listed below.


Access Community Health - Canterbury   Canterbury Gwendolynn Johnson
Access Community Health - Otago Southland   Southern Jessica Dodds & Andi Smyth &
Active Southland   Southern Tilley Carroll
Addington Gardens Care - Oceania Healthcare   Canterbury Pramila Nand
Akaroa Health Ltd   Canterbury Louise Hutchinson
Albany Home and Hospital   Southern Lydia Hare
Albarosa Rest Home - Golden Healthcare Group   Canterbury Katherine Swain
Aldwins House - Promisia Healthcare   Canterbury Simon Cheeseman, Denny Yeldo, & Merryn Jones, &
Ali's Home Healthcare   Canterbury Andrew Capistrano
Allen Bryant - Ultimate Care Group   West Coast Astra Pagaddu-Hornby
Allied Security   Canterbury Chris McDowall
Alpine View Care Centre   Canterbury Reshma Varadharaj
Amberley Rest Home   Canterbury Karen Murray & Tracey Dimmock-Rump &
Annaliese Haven Rest Home   Canterbury Raama
Anthony Wilding - Ryman Healthcare   Canterbury Krishna Malcampo
Ara Institute of Canterbury   Canterbury Tim Elder
Archer Village - Archer Group   Canterbury Cheryl Bowen
Arowhenua Whanau Services   South Canterbury Lisa Dobson
Ashlea Grove Rest Home   Southern Vicky Hyde
Australis Medical   Canterbury Yanica Carter
Avon Lifecare   Canterbury Louise Nash and Darlene Dobui and
Awarua Whanau Services   Southern Nadine Goldsmith


Bainfield Park Residential Care Ltd   Southern Pania Lee & Joanna Kerr &
Bainswood on Victoria   Canterbury Lucy Farley
Banbury Park Care Centre   Canterbury Ann Coughlan
The Bellevue - Oceania Healthcare   Canterbury Abraham Nolasco
Bidwill Trust Hospital   South Canterbury Ally Hale and Adrienne Johns;
Birchleigh Residential Care Centre   Southern Holly Dunbar
Bishop Selwyn - Ultimate Care Group   Canterbury Lemuel Padla
Bishopspark   Canterbury Alison Jephson
Brackenridge   CanterburyLaura Coleman
BreastScreen Otago Southland   Southern Sam Connors
Brookhaven Rest Home - Golden Healthcare Group   Canterbury Katherine Swain
Bupa   Canterbury Kim Mugford-Black
Burlington Village   Canterbury Sujata Rai


CCS Disability Action   Canterbury Bethan Phillips
Calvary Hospital Southland   Southland Jan McFadzien
Camellia Court Rest Home - Golden Healthcare Group   Canterbury Katherine Swain
Cameron Courts   Canterbury Harwinder Kaur
Canbreathe   Canterbury Teresa Chalecki
Canterbury Charity Hospital   Canterbury Averill Williamson
Canterbury Immunisation   Canterbury Jayne Thomas
The Canterbury Initiative   Canterbury Julie Potter
Care on Call Group   Canterbury Geri O'Neill
Carroll St Trust   Southern
Castlewood Nursing Home   Southern Pip Wilson
Central Otago Health Services Ltd   Southern Tracey Reid
 The Champion Centre   Canterbury Carol Croy
Charlotte Jean Maternity Hospital   Southern Sue O'Brien
Chatswood Retirement Village   Canterbury Jocelyn Flores
Christchurch City Mission   Canterbury  Jan Spence
Christchurch Clinical Studies Trust   Canterbury Rachel Heenan
Christchurch Hepatitis C Community Clinic   Canterbury Leah Higgins
Christchurch Methodist Mission   Canterbury Eve Lafferty
Christchurch Nursing Bureau Ltd   Canterbury Lesley Flutey & Trish Jordan &
Christchurch PHO Ltd   Canterbury Laila Cooper
Christchurch City Mission    Canterbury  Sarah Ferguson
Clare House Care Ltd   Southern  Michelle Moreton & Theressa Kelly &
Clutha Health First   Southern Jolene Ollerenshaw
Coldstream Lifecare, Village and Hospital   Canterbury Merryn Jones
College of Midwives   Canterbury Elaine Gray
Conductive Education Canterbury Incorporated   Canterbury Nichola McGuire
Cunliffe House   Canterbury Angela Sempers


Dementia Care New Zealand   Canterbury Simon Hamley
Department of Corrections   Other Chris Dupont, Kirsty Fraser, & Kay Sloan;; &
Diana Isaac Retirement Village - Ryman Healthcare   Christchurch Adrienne Sincock
Dixon House Rest Home   West Coast Jo Magon



Edith Cavell Lifecare & Village   Canterbury Reema Mahajan
Elms Court Life Care  Canterbury Sarah Trusler
Elms Court Rest Home   Canterbury Lance Rolston
Elms Court Village   Canterbury Litty Thampi
Elmswood Retirement Village   Canterbury Sarah Criglington
Emerge Aoteraoa   Canterbury Annemieke Lawrence
Encore Health   Canterbury Janelle Holton-Lowe



Family Mental Health Support Inc. (FAMHS)   South Canterbury Mandy Shelker
Fendalton Eye Clinic   Canterbury Jane Patterson
Fitzroy of Merivale   Canterbury Vanessa Pirie
The Florence Nightingale Agency   Canterbury Geri O'Neill
Forte Health Limited   Canterbury Rachel Hillyer

Forward Care Home Health Ltd   South Canterbury Sharon Morton & Anna Karlsson &


Gaia Healthcare   Canterbury Jo Kendall
Glendale Retirement Home   Southern Margaret Chapman
Golden Age Rest Home - Golden Healthcare Group   Canterbury Katherine Swain
Golden View Care   Southern Juliet Towers & Tania Bennett &
Good Partners Homecare and Nursing   Southern Ade Samuel
Gore Health Ltd   Southern Jessica Allison


Harbour View Rest Home   Southern Nicola Smith, Denise Jeffares, Mary McNamara, Lijimol Joseph & Sarah Hollows &
Hawksbury Community Living Trust   Canterbury Susan McNarn
Hawthorne - Radius Care   Canterbury Sarah Skinner
Healthcare Compliance Solutions Ltd   Canterbury Gillian Robinson
Healthcare New Zealand Community Health   Canterbury Susan Bowness
Healthcare of NZ Holdings Limited   Other Kelly Robertson
Hekate Clinic   Southern Ellana Dube
Heritage Lifecare   Other Jenny Bolton & Merryn Jones &
The Hernia Clinic   Canterbury Debbie Osborn
Highview Home and Hospital   Southern Elena Gibaviciene
Holly Lea Village   Canterbury Eva Bragat
Homecare Medical   Canterbury Brian O'Connell
Home of St Barnabas Trust   Southern Erin Ayoub
Homesteadcare Ilam   Canterbury Marin Johnson
Hoon Hay House - Golden Healthcare Group   Canterbury Katherine Swain
Hoon Hay Rest Home - Golden healthcare Group   Canterbury  Katherine Swain
Hornby Daycare for the Elderly   Canterbury Pip Sarjeant
Hospice Mid Canterbury   Canterbury Sarah MacAvoy
Hospice South Canterbury   South Canterbury Faye Gillies
Hospice Southland   Southern Susanne Walker & Jane Miedema &
Housing First Christchurch   Canterbury Tony Lane


Intus Specialist Health Care   Canterbury Jess Wolfenden
ISS Facility Service Ltd   Southern Grant Reddington



 Jack Inglis Aged Care Home    Motueka  Karin van Kuppevelt


Kaiapoi Lodge Residential Care Ltd   Canterbury Jonathan Prangnell
Kaikoura Physiotherapy Ltd   Canterbury John Taggart
Karadean - Ultimate Care Group   Canterbury Liz Healee
Kaupapa Maori and Pacific NGO   Canterbury Elly Grant
Kauri Lodge   Canterbury Hamish Bennett
Kensington Court - Ultimate Care Group   Other
Kimi Hauora Wairau (Marlborough PHO Trust)   Nelson Marlborough
Kiwi Nursing Service   Canterbury Douglas Spencer
Kiwi Pharmacy   Canterbury Ming Goh
KM Surgical   Canterbury Kirsty Ewart
Kowhai Rest Home   Canterbury Rodolfo Cagujas


Lady Wigram Village   Canterbury Charise Nocon
Lakewood Rest Home   Canterbury Maryl Fhe Lacar
Laura Fergusson Brain Injury Trust   Canterbury Alice Bond
Leslie Groves Residential Care Services   Southern Tina Owens
Linrose Village - Archer Group   Canterbury Cheryl Bowen
Lister Home and Hospital   South Canterbury Mandy Workman
Little Sisters of the Poor   Southern Stephen Gomeyac



Malvern Health and Community Trust   Canterbury
Maniototo Health Services Ltd   Southern Rebecca Crawford
Manuka Street Hospital   Other Charisse Gordon
Marne Street Hospital   Southern Maree Adams


McKenzie Healthcare   South Canterbury Ros Newark
Medacs Healthcare   Canterbury Brendan McIlraith
Mercy Hospital Dunedin Ltd   Southern Pam Smith, Natalie McLean, Elena Gibaviciene, & Emma Nuttall,, &
Merivale Retirement Village   Canterbury Harry Kaur
Methven House   Canterbury Jo Molyneux
Middlepark Care - Oceania Healthcare   Canterbury Micky Sahni
Millstream - Radius Care   Canterbury Maricar Calzada
Milton Community Health Trust   Southern  Leeanne Turora
Mohs & Skin Cancer Specialist   Canterbury Shelley Silverwood
Molecheck   Canterbury Natasha Fanene
Montecillo Veterans Home and Hospital   Southern Fe Manangan
Mossbrae healthcare   Southern Regan Gilchrist
Multiple Sclerosis & Parkinson's Canterbury   Canterbury Jennifer Rowlands


Nazareth Care   Canterbury  Susan Mathew & Mavis Kamota &
New Zealand Blood Service   Canterbury Sarah Rodger
New Zealand Clinical Trials   Canterbury Kathleen Bremner and Sam Bennett and
New Zealand College of Midwives   Canterbury Lynda Overton
New Zealand Defence Force   Canterbury Confidential Not to be published
New Zealand Nursing Agency   Canterbury Alastair Brown, Karen Watson, Aileen Scott & Jade Craw
New Zealand Spinal Trust   Canterbury Bernadette Cassidy
Ngā Kete Matauranga Pounamu Charitable Trust   Invercargill Alana Thomas
Northanjer - Anjer Rest Homes   Southern Belinda Blackler
Nurse Maude Association   Canterbury Amanda Zwarts
Nova Trust   Canterbury Toni Raimona


Oakley Brown Pharmacy Group   Canterbury Linda Hermiston
The Oaks - Oceania Healthcare   Canterbury Mutya Guirigay-Salvadora
Observatory Village Lifecare   Southern  Susan Middlemiss
O'Conor Home   West Coast Debbie Jordan
Odyssey House Trust Christchurch   Canterbury Robert Oborn
Oh Well Ltd   Canterbury Ingrid Barclay & Alison Kerr
Older Adults Health Collective   Canterbury Lynne Cardno
On the Go Physio   Canterbury Lynne Cardno
Orthopaedic Services   Dunedin Kate Savage
Otago Community Hospice   Southern Jackie McLaughlan
Otago Polytechnic   Southern Amy Simons, Jo Speirs, Rebecca McDiarmid, Claire Goode & Mereana Rapata-Hanning, &
Oxford Women's Health   Canterbury Julie Pace



Pacific Island Advisory Charitable Trust
Sherwyn Parmenter
Pacific Radiology Canterbury   Canterbury Karen Miller
Parata Anglican Charitable Trust   Southern Jan McKeown
Park Lane Retirement Village - Arvida   Canterbury Kurt Bacaltos

Pathways Health Ltd   Canterbury Rachel Wilson
Pender Health Ltd   Canterbury Rachel Lim
Penny's Homecare   Southern Kim Taylor & Tanja Reidlinger &
Pegasus Health (Charitable) Limited   Canterbury Service Desk
The Pharmacy @ Your Community Charitable Trust   Canterbury Robyn Harris
Phoenix Healthcare   Canterbury Jade Orton
Plastic Surgery Associates   Canterbury Aimee Lawson
Plastic Surgery Clinics Ltd   Canterbury Donna Kenton-Smith
PodiatryMed   Canterbury Kate Spence
Poutini Waiora   West Coast Joan Blacktopp
Presbyterian Support Otago   Southland Lynley Chirnside
Presbyterian Support South Canterbury   South Canterbury Lizzie McIvor
Presbyterian Support Southland   Southern Raewyn Healey
Presbyterian Support Upper South Island   Canterbury Simon Johnston & Josh Klomp &
Pukeko Blue Ltd   Canterbury Amethyst Clemente


Queen Rose Retirement Home   Southern Andrea De Leon


Rannerdale Veterans Care   Canterbury Vivienne Erickson
Rhodes on Cashmere - Arvida   Canterbury Anna Francisco & Grace Derrick &
Ribbonwood - West Otago Health Ltd   Southern Anna Walsh
Ripponburn Hospital and Home   Southern Jenny Pitts
Rose Court - Ultimate Care Group   Canterbury
Rosebank Lifecare   Canterbury Debbie Jessep
Rosewood Resthome and Hospital   Canterbury Diane Topschij & Grace Regis &
Roslyn Pharmacy   Southern Hannah Young
Royal District Nursing Service   Dunedin Patrick Gwavava
The Russley Village   Canterbury Pater Palparan
Rutherford Healthcare   Other Andrew Barnett
Ryman Healthcare   Other Matt Aldridge


Salvation Army Bridge Christchurch & West Coast   Canterbury Natasha Ryan
Sarona Community Trust   Canterbury  Joyce Majendie
Somerfield rest Home   Canterbury Katherine Swain
South Canterbury Primary and Community   South Canterbury Nicky Fahey
South Island Alliance   Canterbury Nathan Harris
Southanjer - Anjer Rest Homes   Southern Belinda Blackler
Southern Clinical Trials Ltd   Canterbury Tracey Menzies
Southern Cross Hospital - Central Lakes   Southern Jan Little
Southern Cross Hospital - Christchurch   Canterbury Nadeane Spriggs
Southern Cross Hospital - Invercargill   Southern Julie Adam
Southern Endoscopy   Canterbury Karen Clarke
Southern Eye Specialists   Canterbury Marie Taylor
Southern Institute of Technology   Southern Cassie Carstensen
Southern Rehab Canterbury   Canterbury Sabrina Goodall
SportsMed Christchurch   Canterbury Chrissy Alps
St Allisa Lifecare - Arvida   Canterbury Julie Kearns
St George's Hospital   Canterbury Wendy Davie
St Helenas - Radius Care   Canterbury Jenny Lintag
St John Ambulance   Canterbury Brent Williams
St John of God Hauora Trust   Canterbury Elsie Evans
St Martins Pharmacy   Canterbury Shahrzad MacDonald
Stepping Stone Trust   Canterbury Sharon Schwalger
Strathallan Lifecare - Arvida   South Canterbury Lisa Dobson
Streamliners   Canterbury Heather Pearce
Summerset in the Sun   Other Geri Harvey


Te Tai O Marokura Health & Social Service   Canterbury Sue Parsons
Te Whatu Ora - Health New Zealand Nelson Marlborough   Nelson Marlborough James Watson
Te Whatu Ora - Health New Zealand South Canterbury   South Canterbury Nicky Fahey
Te Whatu Ora - Health New Zealand Southern   Southern Nicola Brandsen & Bronwyn McGuire
Te Whatu Ora - Health New Zealand Te Tai o Poutini West Coast   West Coast Carrie Coghlan & Lydia Benner &
Te Whatu Ora - Health New Zealand Waitaha Canterbury   Canterbury healthLearn admin
Terrace View Retirement Village   Canterbury Jagjeet Kaur
Thorington Village - Archer Group   Canterbury Cheryl Bowen
Thornbury House   Southern Caroline Larsen
Timaru Mental Health Support Trust   South Canterbury Juliette Stevenson
Timaru Occupational Health Services   South Canterbury Christine Brosnahan
Timaru Radiology   South Canterbury Debbie Nicholls
Tuapeka Community Health Company   Southern Mark Chapman


Unichem UFS Pharmacy   Southern Nathan Lyall


University of Otago   Canterbury
Chris Moir
Urology Associates   Canterbury Rosie Benfield


Victoria care   Canterbury Darlene Dobui
The Village Palms   Canterbury Gladys Tino


Waihi Lodge Care and Cottages   South Canterbury Tina Baricuatro
Waikiwi Garden Rest Home   Southern Cassidy Robertson
Waitaha Primary Health   Canterbury Janetta Skiba
Waitaki District Health Services Ltd   Southern Andrea Cairns, Yvonne Thomas, & Magda de Waal,, &
WellSouth Primary Health Network   Southern Isabelle Lawrence, Melissa Fuller, Derryn Beniwal, & Emma Dodd
WesleyCare   Canterbury Jyllanie Kelly and Avi Chand and
West Coast and Canterbury Sports Trust   Canterbury Steve Gettings
West Coast PHO   West Coast Stephanie Blackman
Westmar Senior Care   Canterbury Jude Blackmore
Westport Dental Practice   West Coast Karin van Kuppevelt
Whalan Lodge Rest Home   Southern Susan Scott
Whānau Āwhina Plunket Southern Region   Canterbury Ashleigh Karreman
WindsorCare   Canterbury Gene Rose Ruiz
Wyndham and Districts Community Rest Home   Southern Annette Sinclair







Organisations - How can my organisation sign up to healthLearn?


For your organisation to gain access to the healthLearn LMS, you will need to nominate a contact person, and also identify and provide details of the person in your organisation who can formally agree to the terms and conditions of the access agreement. In addition, you will also need to nominate a ‘SuperUser’ who will need to complete the online introductory course, and will be the person/people to support staff in your organisation using the healthLearn LMS.

The process of obtaining access is generally as follows

1. Application is submitted online

2. Your contact person is sent a confirmation, and details of SuperUser/s requested

3. Application is processed

4. Organisation verified

5. Organisational access set up

6. Support information sent out to the SuperUser and main contact

7. Access for your SuperUser is arranged

8. SuperUser is enrolled into the SuperUser training course

9. Once SuperUser training is completed, go live date advised

To begin the process, please submit your organisational details online by clicking HERE

If you have any additional queries, please contact one of the administration team at