Teamwork has a dramatic effect on organisational performance. Better teams means better patient care, more manageable workloads, reduced team conflict and a healthier work environment. Use these resources to enable and support more effective teamwork.

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Team Dynamics TDOO1

Guest accessSelf enrolment

By the end of this module you will be able to:

  • Describe the range of teams and team structures that are found in healthcare settings, including those of which you are part;
  • List the advantages of working across networks to deliver and improve services;
  • Identify the characteristics and benefits of multidisciplinary teams (MDT’s) as well as any associated difficulties;
  • Demonstrate you contribution to leadership by identifying action to improve the way clinical teams function.
Keywords: Communication, Feedback, Emotional, Intelligence, Diversity, Multi Disiplinary, Goals, Personality, Team, Dynamics, Online, Course, Teams, Behaviours, Development Centre

Type of learning: Online course

Coaching Skills COA001

Guest accessSelf enrolment

By the end of this module you will be able to:

  • Understand how coaching can be used in the work context;
  • Be able to apply a simple model for coaching – GROW;
  • Know when and how to use coaching skills;
  • Be clear about the coach/coachee relationship.
Keywords: GROW, Relationship, Develop, Success, Training, Counselling, Mentor, Listening, Communication, Coach, Coaching Skills, Online, Course, Teams, Behaviours, Development Centre

Type of learning: Online course

Delivering Effective Feedback DEF001

Guest accessSelf enrolment

By the end of this module you will be able to:

  • Understand the key communication skills required to give and receive feedback;
  • Identify how Emotional Intelligence plays a crucial role in the feedback process;
  • Understand how feedback impacts in individual and team dynamics.
Keywords: Communication, Emotion, Intelligence, Process, Team, Dynamics, Self, Awareness, Management, Social, Relationship, Support, Daniel, Goleman, Delivering, Effective, Feedback, Online, Course, Teams, Behaviours, Development Centre

Type of learning: Online course